When we say we’re serious about customer service, it’s not just a phrase or saying. We live it every day when we serve our clients by providing top-notch virtual receptionist services. Our customers take notice of the level of customer service we strive to provide and have left us some incredibly kind reviews.
When you’re shopping around for virtual receptionist services and comparing some of the top virtual receptionist providers, reviews may be one of the most influential factors in your final decision.
Read reviews from 10 of our clients – people sharing why they love Conversational virtual receptionists. It might help make your decision that much easier.
10 People Share Why They Love Conversational Virtual Receptionists
1. “I don’t have to worry about missing calls or being interrupted”
“Now that I’m using Conversational, I don’t have to worry about missing calls or being interrupted during busy times. I also don’t have to give my cell phone number to clients anymore. Now, all of my calls are answered by a friendly receptionist, who takes a message when I’m busy, or transfers the call if I’m available.” -Cindy S., review on TrustPilot
2. “It was helpful to have a live person for my clients to speak to”
“I used Conversational Receptionists for scheduling and booking appointments. It was helpful to have a live person for my clients to speak to and to be guided as far as the availability of different services and technicians.” – Patience J., review on ConsumerAffairs
3. “I have a lot more time to focus on more important things”
“Conversational has made a tremendous impact on my business. I was spending the majority of my day fielding calls, rather than getting any real work done. Now, I never miss a call, and I have a lot more time to focus on more important things.” – Peter F., review on VirtualAssistantAssistant
4. “We use the work hour answering service and it’s been great”
“I was looking for a similar service and found Conversational online. Aside from being much cheaper than services I’ve had before, it’s very easy to control the monthly call with them than with my previous company. We use the work hour answering service and it’s been great.” – Felecia H., review on ConsumerAffairs
5. “They go over and above to provide detailed, people-positive service”
“They schedule consultations when new prospects call the office, they update our company calendars, and they always send me notes from calls that they feel need some extra attention. I must admit, I enjoy when I’m able to answer my mobile phone when its a call from Conversational. I look forward to speaking with the receptionists because they go over and above to provide detailed, people-positive service, and I’m so grateful to have them part of our team!” – Shaun G., review on TrustPilot
6. “Wonderful about making and tracking appointments for me”
“I work with a Conversational Receptionist in my business as a freelance photographer. She is wonderful about making and tracking appointments for me.” – Amy S., review on VirtualAssistantAssistant
7. “Conversational saved us money and it’s been a solid resource”
“We’re a production company so we’re in the field all the time filming and doing things. It’s nice to have people to call us with one number and then the receptionist can try to track us down and leave us both an email and a message. I used to be with [VIRTUAL RECEPTIONIST PROVIDER NAME REDACTED] and their prices kept going up. Conversational saved us money by being the less expensive option and then it’s been a solid resource.” – Tommy M., review on ConsumerAffairs
8. “The service I get from Conversational is outstanding”
“The service I get from Conversational is outstanding and they execute very well what I feel is a relatively complicated script, which frees me up from being on the phone all day.” – Erica I., review on TrustPilot
9. “They were always professional on the phone”
“We have a hair salon, so customers would call in. At that time we just had two suites and two employees working at any given time. So the only time they had to answer or return calls was between clients which was a very small gap because we make our money doing the hair, not answering the calls. Conversational would pick up the calls if we weren’t available for the first two or three rings and they would book our appointment for us. They seem like they knew their boundaries as far as an answering service, what to and not to say, when to call and when to notify, and they were always very professional on the phone.” – Jordan H., review on ConsumerAffairs
10. “Their staff of receptionists is top notch”
“Conversational’s service creates the professional impression I seek when new and existing clients call, and their staff of receptionists is top notch. They also offer tremendous value for the service they provide me.” – Rob H., review on TrustPilot
So many of our clients say they love Conversational virtual receptionists – give us a try FREE for 30 days and find out for yourself why we’re the leading virtual receptionist provider!