Small business teams don’t need to be large to be effective. In fact, the fewer people on your team, the easier and more cohesive your work will be – if you hire the right people. The people you need on your team are those who understand your company mission, fit the cultural parameters you’ve defined, and truly know their stuff.
The 3 employees you need on your team will all handle a different aspect of business. As the business owner, it’s your job to ensure the most critical aspects of your business are covered by your team and yourself. While it may not seem like it yet, it won’t be long until you’re too busy to handle much of the day-to-day management of your company.
These are the 3 employees you need on your team to cover all your business bases.
3 Employees You Need on Your Team
1. The Marketer
You’ve built a great product or begun offering a useful service, but that doesn’t do anyone any good until they’ve heard about it. That’s what The Marketer’s job is – putting your brand and what you sell in front of the audience you’re targeting.
Without The Marketer on your team, you’ll be toiling away without seeing results. No one shows up on your website, no one buys your product, or worse – no one’s heard of your company. The Marketer is one employee you need on your team if you’re serious about growing.
If you’re a business owner that is also a marketing expert, this can be your job for a little while, but it’s essential to know when it’s time to pass the torch.
2. The Developer
A good web developer is a strong part of the backbone of any business. Web developers are in charge of building your website and making sure the design is useful and user-friendly. The way you appear to your audience online and the way your audience can interact and view your website really do matter. Stock website templates can look obvious to visitors and act as a red flag, telling them it’s a small company that doesn’t know what they’re doing.
That’s why it’s vital that you have The Developer on your team if you want to provide a great user experience and entice your audience to stick around long enough to buy from you.
3. The Receptionist
The first two employees you need on your team are often able to be hired as freelancers, especially if you’re just starting out and can’t afford to hire full-time just yet. The last employee you need on your team, The Receptionist, can be tricky to hire on a freelance basis because of the nature of the services.
In most cases, you must rely on a third party provider like Conversational if you want to avoid hiring a full-time receptionist. You need a receptionist on your team – someone to answer calls, take messages, make and manage appointments, perform warm transfers, recite promotions or specials, and more.
Conversational offers remote receptionists that work from our offices and answer your business number’s phone calls starting at $129/month. Coupled with a 30 day free trial for all new clients, working with Conversational receptionists can enable you to staff your team with one of the above three vitally important employees without hiring full-time or breaking the bank.