If you’ve recently started working with a virtual assistant or are considering hiring one, you’re probably wondering how you can do some quality control and ensure you’re working with someone who will prove to be a good fit for your company.
You need to make sure your new virtual assistant is good on the phone, organized and efficient, and screened for quality.
Not all virtual assistants are equal, so keep these tips in mind when you begin working with a virtual assistant.
3 Ways to Tell If Your Virtual Assistant Will Be a Good Fit
It’s not always obvious if your virtual assistant will be positive, friendly, and productive or will end up being lazy, rude, and sloppy in their work. Here are 3 ways to tell if your assistant will be a good fit.
1. How is their phone demeanor?
If your virtual assistant isn’t friendly, thorough, and a good listener on the phone, you shouldn’t waste any more time with them. You’ll be relying on this person to communicate important information to you, be there when you call, and handle other important calls for you. If their phone demeanor isn’t top-notch, decide if you’d rather go with someone else who can represent you flawlessly on the phone.
2. Trust them with an important task
What’s one of the best ways to find out how good a fit your virtual assistant will be? Let them get their feet wet. Trust them with an important task and allow them to take control of getting it done. When they finish, you’ll have a wonderful example of their work and can decide if they seem to be well organized and efficient or lacking in that department.
3. Ask about background check and insurance
Some virtual assistants work independently and aren’t overseen by any type of third party. They aren’t licensed by anyone and likely haven’t been background checked. Look for a company that employs virtual assistants and requires them to pass a background check and be insured, like Conversational.
If your virtual assistant meets the above 3 criteria, congratulations! You’re working with someone who is likely to be a good fit for your company. If your virtual assistant doesn’t seem to meet these criteria, you can start your search online here with our virtual assistant pricing plans, available from 10-40 hours per week.