Conversational was built for small businesses and entrepreneurs. Every facet of our company centers around 4 core ideals – Smiling faces, team dedication, incubating client growth, and staying up to date. These are the 4 ways Conversational helps small businesses. Learn more about each of our core beliefs and ideals below.
4 Ways Conversational Helps Small Businesses
Customers can tell when the person on the other end of the phone line is smiling – research has proven that. We work to keep our team members happy and satisfied with their job because it ensures our virtual receptionists will provide the best customer service possible for your callers. Smiles are contagious, and we’re here to spread them!
A dedicated team
Your company’s success is what makes us successful. We can’t succeed without you succeeding first! Our team is dedicated to propelling your business forward and greeting your callers with a friendly voice and willing attitude. We’re truly dedicated to making your business successful.
Incubating your growth
Your growth is what we strive to see, not our own. Tell us about your plans for business growth and we’ll do what we can to help you along the way. Simply having a professional receptionist field your phone calls is one way to appear like a larger company to your callers – who knew call answering could be such a major factor for business growth?
Staying up to date
We’re consistently working to adopt the latest technologies and strategies to ensure our virtual reception services not only meet, but exceed your expectations. We are committed to staying up to date so your company can benefit from the latest innovations in the industry at a fair, affordable price. Don’t worry about outdated attitudes, strategies, and phone systems with Conversational – we’re always on the cutting edge!
Available services for small businesses
- Live phone answering
- General inquiries
- Live call transferring
- Customized call handling
- Set temporary call instructions
- Returning calls on your behalf (Outbound calls)
- Appointment booking and scheduling
- Appointment reminders
- Voicemail messages delivered by email
- One way text messaging
- Personalize your service
- Travel planning
- Email replies
- Answer customer questions
- Managing your blog
- Ordering out
- Keeping up with reminders
- Handle calls
- Event planning
- Live chat icon on your website
- Immediate responses from Conversational live chat operators
- 33% more leads collected
- Better customer satisfaction