Want to learn more about Conversational? You’ve come to the right place! We are a virtual receptionist and virtual assistant provider. Our team works full-time in our North American offices to handle the administrative duties of our clients, including call answering, appointment booking, and call screening.
We understand how tough it can be to keep up with the phone calls your business receives on a daily basis. Our team can help by handling your phone calls or select administrative tasks so you can concentrate on the higher priorities of your business.
We are a leader in virtual receptionist and virtual assistant technology and development with a long-standing track record of success. As one of the few North American based receptionist services and support centers, we guarantee the best possible customer service for our clients and their callers.
Our offices are located in the United States and Canada to ensure your customer receives great service from native English-speaking receptionists. When you work with Conversational, you ensure a real human being answers your phone each time it rings. That’s one of the hallmarks of great customer service.
With a set of core values we follow every single day, our team of virtual receptionists adheres to the highest industry standards. We continually stress all of our core values and ensure our professional staff understands why they are so important.
Smiling Faces On and Off the Phones
Customers can tell if the person on the other side of the conversation is happy. Our team stays happy every day and we emphasize smiles. A conversation on the phone with a smiling face is recognizable and pleasant. We strive to make sure everyone remains happy at work with a fun and enjoyable atmosphere.
A Team Dedicated to Your Success
Our own success is secondary because we cannot be successful without making you successful. At Conversational, we strive to ensure you reach your goals and we help you get to the next level. We are not focused on our own success, but only on yours. When our team of professionals takes care of your customers, we know your success will lead to our success.
Whether we are working on helping you grow or our company is growing, we are always focused on moving forward. Often, growth comes from making mistakes and being a risk-taker. Our team isn’t afraid to adapt and grow whenever we see an issue needing a solution. Change is a part of our philosophy and allows us to continually provide the best possible service for you and your clients.
As we strive to be the absolute best virtual receptionists on the planet, we are always staying up-to-date with new technology and innovation. Our team refuses to get stuck in the “If it isn’t broke, don’t fix it,” mentality. Instead, we constantly strive to provide even better, faster and friendlier service. If new technology is available to allow us to provide better service for you and your customers, we’re not afraid to implement it.