If you’re starting your search for an answering service from the Sunshine State, you’re in luck. Our answering service is available throughout the state of Florida and throughout all 50 states! There’s no need to stick with local or regional services when a nationwide service like ours offers such low pricing, complete coverage, and a track record of success. Conversational is the name to look for when seeking the right Florida answering service, and it’s a clue as to who we are.
Our call answering specialists appreciate the art of conversation and delivering above-average customer service to you and your callers. It’s what makes us different. Our goal is to not only answer your phone calls in the same way you’d do it, but to also create and solidify connections with your callers that translate into higher customer satisfaction.
We think we’re the best Florida answering service option for small business owners, and we’ll tell you why.
Florida Answering Service
When comparing answering services, it’s likely that features, price, availability, and accessibility are among your top considerations. What do they offer? How much does it cost? When can I use it? Where can I use it, and what do I need to get started? Here’s a little more information on Conversational and the Florida answering service we offer.
Every plan we offer comes with all of the following features for no additional cost. We’re always adding new features, so when you sign up, you may actually get more than is listed here!
- Inbound call answering
- Placing outbound calls
- Appointment booking
- Message delivery via email or text message
- Basic customer service
- Call screening
- Warm transfers
- Customized greetings
- Choose your call handling procedures
- Free local phone number
- Free voicemail box(es)
- Unlimited talk time after transfer
- Monthly minute usage report
- Cancel, downgrade, or upgrade your plan at any time
- 30 day free trial for new signups
Other Florida answering service providers charge extra for the features we include free with every plan, like a local telephone number, voicemail boxes, and appointment booking. It really pays to do your research when it comes to choosing an answering service so you don’t end up paying extra for the features that should come included with your plan!
Our availability for Florida answering service clients is as follows, listed by time zone:
- Open 7:00 am – 7:00 pm CST/CDT
- Open 8:00 am – 8:00 pm EST/EDT
We’re hard at work answering calls during these hours and our team can always be reached via live chat, phone, or email during these hours. Most clients will find our hours cover not only their business hours, but a block of time before open and after close to help you capture those calls that come in just outside of business hours.
Your first month with Conversational is always free. That’s because we offer a full 30 day trial to all new clients, and when we say it’s a full trial, we mean it. You’ll get your free local phone number plus all the features included in our paid plans when you sign up for our free trial. The best part? If you decide the service just isn’t for you, you can cancel at any time without penalty. Keep your local phone number even if you don’t sign up for a paid plan!
Pricing starts at $129/month for 100 minutes and all features, including appointment booking, message delivery via email or secure text message, customer service for your callers, and a free local phone number.
We do not charge a setup fee like many answering service providers – an average setup fee is $130, so when you choose Conversational, you’ve already saved that much! Find all of our pricing plans and information here.
Accessibility and coverage is available throughout all of the 50 U.S. states and Canada, and the sunny state of Florida is no exception. As long as you’ve got an existing phone number pr an internet connection, you can use our answering service. We make it easy to get started. In most cases, we’ll have your account up and running within a few hours of your signup. Now that’s quick and easy access!
What do our Floridian clients have to say?
“Business increased since partnering with Conversational Receptionists. The phones are answered consistently so clients are booked. They’re always very professional and very polite. It’s great that we’ve even gotten feedback from clients. That’s a different level for us. We’ve even had clients come in and say that when they called, the person was really friendly and really helpful.” Janet of Pensacola, FL
“I had a good experience with Conversational Receptionists. We reached out to them because we had a really high unexpected volume that our systems couldn’t handle. They were very helpful in taking the calls and messages and handling the volume for us. They kept in touch to make sure that things were going well. They followed up. If there was something that came up, they would come and reach out to us to let us know that they can resolve it. They gave us feedback throughout. We weren’t stuck with a long term agreement. It was just as needed, and that was something that we really appreciated including the fact that we could engage them pretty quickly, and they were able to make the configurations and got the script and everything tested and up and running within a couple of days. I would recommend them and would definitely look to them again.” Miguel of Miami, FL
“I looked up Conversational Receptionists online. They were much better than what I have previously used because they were answering properly and the other one wasn’t. Although the only thing we use them for was the virtual receptionist. Their team has been very friendly and they’ve addressed any issues that we’ve had quickly. It has been a very pleasant experience.” Matthew of Orlando, FL
“After researching various answering services, I decided to try Conversational, and I am glad I did! I have a small law firm and they have been a great resource and compliment to my business. I have received great feedback from clients. The agents that work at Conversational have also been very friendly and nice to work with. Whenever you have any issues (which is not often at all!) or requests, they are extremely responsive!” Nicolas of Port St. Lucie, FL
“Using Conversational is a really good experience, very easy to use, very friendly staff to work with if we ever have any issues. I was looking for a similar service to the one that I had before that was cheaper and found Conversational online. Aside from being much cheaper, it’s very easy to control the monthly call with them than with my previous company. We use the work hour answering service and it’s been great. Everyone on our team works remotely and we’re not always able to answer the phone so having a live person to answer the phone at all times really helps. They also have a very friendly staff to work with if we ever have any issues. It’s a really good experience so far and I’d recommend them.” Felecia of Miami, FL
“Conversational Receptionists seemed like they were willing to learn our system and adapt. This plus their cost and the level of comfort with them were the factors that made us go with them. Communication was also good with the company. Conversational would pick up the calls if we weren’t available for the first two or three rings and they would book our appointment for us. They seem like they knew their boundaries as far as an answering service, what to and not to say, when to call and when to notify, and they were always very professional on the phone. It made a great impact to us. We would have had a very different outcome with that scenario with the call volume we have and the limited employees we had to answer the phone, if we didn’t have Conversational available.” Jordan of Ft. Myers, FL
Dozens of growing Florida businesses like yours have already taken the first step by signing up for our free 30 day trial. Start your trial now and get the kind of business-boosting results our clients are raving about by clicking the blue button below! There’s no obligation to choose a plan after your free trial period ends. Get started with the best Florida answering service today!