Illinois Answering Service

Looking for an Illinois answering service? We’re a 5-star rated answering service that serves clients throughout the United States, and many of our happy clients are located in the Land of Lincoln.

What makes Conversational’s call answering service so popular in the Prairie state? We’re glad you asked.

illinois answering service

Illinois answering service information

Our Illinois answering service is cost-effective, efficient, full of additional features other providers don’t offer, and easy to start using.

Cost-effective. You’ll find that Conversational is one of the most cost-effective answering services in your state and nationwide. Our prices don’t go up annually, so the price you see when you sign up is the price you’ll pay. There’s no setup fee when you use our answering service, and once you shop around, you’ll find that other providers charge an average of $125 for a setup fee. We appreciate transparency, so we don’t tack on hidden fees and charges to your monthly bill. You pay only for the plan you’ve selected.

Efficient. We’ve been in business since 2014, and during that time, we’ve developed a great reputation among small and medium business owners. That reputation is staked on our efficiency, reliability, and our ability to provide helpful solutions to our clients. If there’s an issue, we’ll fix it immediately. We value efficiency because we know efficiency is what makes a business run smoothly.

Month-long free trial. Other Illinois answering service providers offer only a ‘money back guarantee’ or a limited one- or two-week trial for new signups. We don’t think that gives you the opportunity to try the service under a variety of circumstances. How can a new signup know if an answering service is right for them without a solid opportunity to try it out? We’re firm believers in the power of the test drive, and that’s why we offer a full 30 day trial to our new signups. There’s no obligation to sign up after the trial period ends. We just want the chance to show you what our service is capable of!

Tons of features, free. Each one of the useful Illinois answering service features you’ll read about below are included with each of our three answering service plans: The Starter, Professional, and Enterprise plans. Only the number of minutes included in each plan are different. You don’t miss out on features simply because you’ve selected a cheaper plan. You can find more information on our answering service features and pricing here.

Answering service features

Every answering service plan we offer comes with all of the following features, and we’re always adding to the list:

  • Answering inbound calls
  • Placing outbound calls
  • Booking appointments
  • Delivery of messages to email or text
  • Providing customer service to callers
  • Screening calls
  • Transferring calls to you or another number
  • Greeting & call handling customization
  • Free local phone number
  • Unlimited talk time after transfer
  • Monthly minutes used report
  • Ability to cancel, upgrade, or downgrade your plan anytime
  • 30 day free trial with 1,000 minutes

Some companies break these features up and charge an additional fee for things like appointment booking, placing outbound calls, and assigning you a local telephone number to use. We’ll never charge you for these features. They’re part of our answering service and come absolutely free with the plan you select.


We can call ourselves an Illinois answering service because we proudly serve clients all throughout the state, from the heart of Chicago to the rolling hills and wetlands. Our availability in Illinois is uninterrupted – you can use our answering service from anywhere in the state (and anywhere in the nation!).

Our Illinois answering service is available from 7:00 am-7:00pm on weekdays. We can answer any call that comes to your business during these hours. We’re always available to reach during these hours by phone, email, or live chat.


We offer some of the most competitive prices in the state and nationwide. All of our answering service plans come with a full 30 day free trial, so your first month is always free. If you decide to sign up after your free trial, you’ll be able to choose from any of our 3 plans:

  • Starter plan – 100 minutes, all features included, $129/month
  • Professional plan – 200 minutes, all features included, $239/month
  • Enterprise plan – 500 minutes, all features included, $579/month

Ready to sign up? Skip ahead to our free trial signup page.


You can access our answering service anywhere in the United States and Canada, including the state of Illinois. As long as you have an internet connection or an existing phone number, you can use our call answering service. In most cases, we’ll be able to have your account up and running within a few hours of signup. Now that’s easy access!

What our Illinoisan clients have to say

“I Googled receptionists and found Conversational Receptionists. I used Ruby before them and they do the same thing, but one thing that Conversational does that Ruby doesn’t is the scheduling. They had their script and knew exactly what to say, and were very efficient with my minutes.” Alexas of Forest Park, IL

“A former employee told our boss about Conversational Receptionists and the boss agreed to avail of their services. My coworker had set it up and it all started because my mom was going to pass away and we needed to have a backup for the phone. He was able to figure this out to help in case I needed to leave for a funeral. We have them answering the phones during business hours. So far it’s been good!” Dee of Chicago, IL

Dozens of growing Illinois businesses like yours have already taken the first step by signing up for our free 30 day trial. Start a free 30 day answering service trial now and get the kind of business-boosting results our clients are raving about by clicking the blue button below! There’s no obligation to choose a plan after your free trial period ends. Get started with the best Illinois answering service around today!

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Conversational is the leading virtual receptionist, virtual assistant, and call answering service provider in North America. With a team of skilled, friendly virtual receptionists and virtual assistants paired with our cutting edge technology, we're dedicated to delivering a great experience to your callers at a price you can afford. Put an end to missed calls and take advantage of the number one call answering service for small businesses, legal firms, and medical offices today!

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