A great New Jersey answering service must fulfill a few essential criteria: It has to offer coverage that is at least state-wide, it has to be cost-effective, and it has to offer live call answering. Conversational’s award-winning answering service fulfills these criteria and more.
With an average rating of 5 stars and a growing list of successful New Jersey clients, Conversational’s New Jersey answering service is the right choice for small businesses looking to delegate call answering to a trustworthy third party.
Top New Jersey answering service features
A quality New Jersey answering service should have a list of features that are included free with a paid plan.
If you come across answering services that charge extra for services like outbound calls or appointment booking in addition to the cost of the plan, look elsewhere for a provider. Hidden fees and additional charges are a sign you’ll end up paying much more than the “ticket price” for these types of answering services.
The following features are a good guideline to analyze potential answering services by (and all are offered free with every plan by Conversational):
- Custom call answering + greeting
- Call screening
- Appointment booking
- Outbound appointment reminders
- Transfers and call forwarding
- Message delivery via email
- Message delivery via secure text
- 30 day free trial
- Month-to-month; no contracts
The answering plans offered after the free trial ends range from Starter to Enterprise in amounts from 100-500 minutes per month. Conversational does not require clients to sign contracts or agreements to use the service; instead, it’s a simple month-to-month process with no obligation to use the service consecutively.
A 5 star New Jersey answering service
A New Jersey answering service doesn’t have to be based in the state to offer the best quality of service. Conversational is based in Virginia, services all of the 50 states in the U.S., and offers complete coverage in the state of New Jersey. This is a low-cost alternative to a traditional, in-house receptionist.
After your first free month of service, Conversational charges the following flat monthly fees for its 3 answering service plans (you’ll select the plan with the right number of minutes for your business):
- The Starter call answering package is $129/month including 100 minutes and all features, including appointment booking, message delivery via email or secure text message, customer service for your callers, and a free local phone number.
- The Professional call answering package is $239/month including 200 minutes with all above features.
- The Enterprise call answering package is $579/month including 500 minutes with all above features.
You’ll never pay more than the quoted monthly plan price unless you use more minutes than are included in your plan. Even if you go over your minutes and potentially face an overage charge, you can choose the next plan that includes enough minutes to keep you from paying any overage charges.
Conversational works with business owners, not against them. Serving clients well is what makes Conversational succeed.
More and more New Jersey businesses are choosing to grow with Conversational by utilizing its low-cost answering service instead of hiring a full-time receptionist. Are you interested in freeing up more of your time and ensuring your callers are greeted consistently and warmly? Click the button below to sign up. Your first month is free, and you owe nothing if you decide to cancel!