A Virginia answering service that doesn’t make you sign a contract, pay upfront, or charge additional fees? It might sound too good to be true, but that’s what Conversational offers.
Based in Fredericksburg, Virginia, we’re a 5-star answering service that serves not only the great state of Virginia, but all of the 50 states in the U.S.! Our Virginia answering service is one of the top services in the nation. Here’s why.
Virginia answering service
We’re a Virginia answering service that is efficient, cost-effective, and simple to use. We answer all client calls live and with a smile, never relying on automated menus to greet your callers and represent your business.
Conversational has been serving small businesses since 2014. We hire exceptional receptionists that have years of experience managing client calls from multiple, specialized industries, including: Legal, medical, retail, real estate, marketing, insurance, local services, and more. Our team is friendly, warm, and professional, so you know your callers will be greeted and helped by the best in the business.
Answering service features
The following answering service features are included free with every plan we offer:
- Answering inbound calls
- Placing outbound calls
- Booking appointments
- Delivery of messages to email or text
- Providing customer service to callers
- Screening calls
- Transferring calls to you or another number
- Greeting & call handling customization
- Free local phone number
- Unlimited talk time after transfer
- Monthly minutes used report
- Ability to cancel, upgrade, or downgrade your plan anytime
- 30 day free trial with 1,000 minutes
You won’t miss out on features just because you’ve selected a cheaper plan. You can find more information on our answering service features and pricing here.
Giving you more options
Our Virginia answering service is all about giving you, the business owner, more options for customization and personalization. Our goal is to handle your callers so seamlessly they’ll assume we’re in the office with you. In order to act like your business, we enable you customize and control as many factors of our answering service as possible. Here are a few examples:
- Get a free local number or keep your own
- Set the hours we’ll handle your calls
- Upgrade or downgrade your plan monthly based on the minutes you’ve used
- Have us recite a custom greeting to your callers or use a script
- Use our service full-time, part-time, or just for backup
- Give different call handling instructions based on the caller’s identity
- Ask our team to promote a deal or special to your callers
- Receive messages via secure text message or email
We give you more options so our service can best fit your business. If you have questions about a feature, please get in touch so we can help.
What do our clients in the region say?
“We’ve benefited greatly when we use Conversational Receptionists’ service. We turn it on when we’re slammed either in the office with a lot of appointments or meetings that day, or when there is a ton of office works that need to be completed and we don’t want to miss the calls necessarily. We want them to be answered by someone and it’s very easy for us to turn the service on to where it helps us immediately. Also, it’s effective in the sense that we’re able to get the messages through email and then also return the calls back as time permits for us. We like the service and have definitely benefited from it. It’s doing what it’s supposed to do.” Susan of Chesapeake, VA
“Conversational is the first live answering company I tried and it freed me up a lot to do work. Their cost of the service is a great value for the price. I use their call screen feature the most and their system is super easy to use. Moreover, all my interactions with their team have been positive. They’re fantastic, do exactly what they say they’re going to do, courteous, and professional. They’re very responsive if I’m making some adjustment in the day to my call time or if I want a specific person to get through when I’m screening calls. It’s a great experience and I’ve recommended Conversational to a few other people.” Erica of Washington D.C.
“Before Conversational, we used Davinci Virtual. They’re about the same, but Conversational is less expensive. We mostly use the messaging feature since they send us emails of when people call. We interact with the team through email. It’s been a good experience. Also, we’re getting more calls from patients since they don’t get the machine and hang up.” Vijay in Catonsville, MD
Dozens of other Virginia businesses have already taken the first step to more free time, fewer worries, and better customer service. There’s no obligation – sign up for our free one month trial by clicking the button below! Test drive the best Virginia answering service and find out how much time and money you’ll save!