Imagine the best answering service possible. What would it offer? How would it be structured? How much would it cost? We think the best answering service would offer an extensive list of unlimited features, be offered without requiring a contract or long-term commitment, and at less than the cost of a monthly cable and internet subscription – like our answering service.
We designed our service to have all the features we’d want in an answering service ourselves and at a cost we knew the average business owner could easily afford. We don’t believe in charging a premium price for a premium service. We think the best answering service is one that you can use when you need it without a contract or commitment – and one that offers you a chance to try the service free for 30 days.
Find the best answering service
First, look at the features
The features offered by an answering service are probably the first thing you’ll look into. Here are the features you’ll get free with any Conversational answering service plan:
- Answer inbound calls
- Place outbound calls
- Appointment booking & management
- Message delivery via email or secure text message
- Customer service for your callers
- Call screening & warm transfers
- Customized greetings & call handling procedures
- Free local telephone number
- Unlimited talk time after transfer
- Forward calls to us from any mobile or landline number
- Monthly minute usage report
Now, check out the prices and perks
Once you know what an answering service has to offer, you’ll want to know how much it costs and what perks come along with a paid plan. We’re happy to share that information!
- Free 30 day trial. Your first month is always free with Conversational – one reason it’s the best answering service around! Price: $0.00
- Starter plan. Includes 100 minutes and all the features above. Price: $129/month
- Professional plan. Includes 200 minutes and all features above. Price: $239/month
- Enterprise plan. Includes 500 minutes and all features above. Price: $579/month
- First month is always free
- Free local phone number with any plan
- Keep your local number, even if you cancel
- Free voicemail box(es) with any plan
- Ability to cancel, downgrade, or upgrade your plan anytime
- Have our team promote your deals and specials to your callers – free
- Unlimited talk time after transfer
With low prices, unrivaled flexibility, and lots of perks, choosing Conversational’s answering service is a smart decision for your business.
Listen to what our clients are saying
“Conversational is the first live answering company I tried and it freed me up a lot to do work. Their cost of the service is a great value for the price. I use their call screen feature the most and their system is super easy to use. They’re fantastic, do exactly what they say they’re going to do, courteous, and professional. They’re very responsive if I’m making some adjustment in the day to my call time or if I want a specific person to get through when I’m screening calls. It’s a great experience and I’ve recommended Conversational to a few other people.” Eve of Washington D.C.
“Conversational Receptionists is a great network to use and we enjoy it. People call our office and Conversational refers the callers to us. It helps us keep track of the calls. I get along with Crystal, Christine, and Jenna. My experience has been absolutely wonderful and I would recommend Conversational Receptionists.” Josh of Louisville, KY
“We had a really high unexpected volume that our systems couldn’t handle. We started looking online and one of my staff members came with Conversational. There was a couple of different companies that they came up with but Conversational had an introductory promotion amount. We got their service set up relatively quickly. They were very helpful in taking the calls and messages and handling the volume for us. They kept in touch to make sure that things were going well. They followed up. If there was something that came up, they would come and reach out to us to let us know that they can resolve it. They gave us feedback throughout.
We used them for about four weeks then we suspended the service because things started to level out. We weren’t stuck with a long term agreement. It was just as needed, and that was something that we really appreciated including the fact that we could engage them pretty quickly, and they were able to make the configurations and got the script and everything tested and up and running within a couple of days. I would recommend them and would definitely look to them again.” Miguel of Miami, FL
“Conversational Receptionists handles my overflow calls and meeting scheduling. It has increased the number of clients who are scheduling consultations and coming through the door. Their team is responsive. If there is any issue and you call them, they will try to handle them right away. In terms of general instructions on a day-to-day basis, it’s easy. I send them an email and they usually respond within a few minutes.” Randeep of Houston, TX
“Before Conversational, we used Davinci Virtual. They’re about the same, but Conversational is less expensive. We mostly use the messaging feature since they send us emails of when people call. We interact with the team through email. It’s been a good experience. Also, we’re getting more calls from patients since they don’t get the machine and hang up.” Vijay of Catonsville, MD
“We had done some research among a number of different receptionist services online. Conversational was one of the better-regarded ones on the review sites. And so, we compared them among a couple of different ones. During the initial setup, the team at Conversational were very helpful and accommodating to a few of our requests with regards to how they were going to personalize the account for us and specifically how they address some of our clients. We have a couple of different high-profile clients, we wanted to make sure were treated more like family or in specific ways as opposed to sort of just answering as a cold call.
We definitely use the incoming calls, call screening, and directing them to the appropriate person on our staff the most. We occasionally use the after-hours, voicemails and, also occasionally do the outbound, but that’s pretty rare. It’s the best money a month I spend. It definitely has reduced the amount of time that I’ve spent dealing with telemarketers, solicitors and actually get to work real quiet. They do a great job of screening those calls away for us.
They have also put a real professional face on our business. We’re a virtual-based business. We have staff all around the country. But the fact that the people who answer the phones for us at all the different times zones are able to direct the call to our staff as needed, whoever is on call in that particular area, as well as the fact that they answer the phones and they act as if they are within our own office and many of our clients have no idea that they’re not in our office with us. That’s a really great feature of theirs.” Nick of Boulder, CO
The best answering service for your business
Choosing the best answering service for your business means taking a comprehensive look at the features, prices, perks, and reviews. We’re offering a full 30 day free trial of our answering service because we believe you’ll find it’s one of the best services you’ll use each month. We’ll handle your calls so you can handle your business. Start your free 30 day trial right now by clicking the button below!