You may not have considered ever bringing on a virtual assistant because you think you can handle everything yourself. Business is running fine but you and your staff sometimes struggle to keep up with everything. You don’t want to see fewer clients but you and the crew are feeling burnt out and unable to keep up with all of the business’s needs. What else can be done to relieve the stress?
It seems that by the time the weekend passes and Monday is here, the stress returns and there’s not much else that can make the week go any smoother. It may be time to bring on that virtual assistant, despite your business being small or it seeming that that is a luxury expense that your business has no need for. Along with relieving that weekly stress, a virtual assistant could help you improve your appearance to your customer base. Here is a look at how your stress will be relieved with a virtual assistant coming on board.
What do virtual assistants do?
Virtual assistants work to help businesses of any size improve their image, take some of the workload off their shoulders, and to relieve the overwhelming stress in an office. They are flexible in their capabilities because they customize their work capabilities to what an individual business is looking for.
They will handle administrative needs ranging from answer the phones to helping with social media efforts. Just about any business can find a perk from hiring a virtual assistant because regardless of what virtual assistants typically do, their abilities can be customized to handling something as simple as research for an upcoming blog post or taking messages for an hour after business hours end.
How will our image improve?
If you are this overwhelmed and struggling to keep up with the demand, your customers are probably noticing this. Your phone answering skills have plummeted and your customers are starting to feel rushed through the conversation.
They would have asked more about your product or service, scheduled an appointment, or shared with their friends what you’ve done for them but after the last couple of hurried interactions and unenthused voice on the phone, your customers are starting to feel ignored and unimportant.
Your customers aren’t afraid to take their business elsewhere after just one bad experience, so it’s important that you have people on the phone that can take the time to offer a professional voice, thorough answers, and show your customers that your business has time to stop and help them.
This can flood into social media too. A few customers have complained about your product or have asked to make an appointment on Facebook and never heard back. Your other customers have started to notice this too.
No Time for Blogging
Next thing you know, your blog starts to fall by the way side because you haven’t had time to post any new content. Your marketing efforts are now slacking and your sales are starting to plummet as new customers aren’t hearing about you and you aren’t retaining customers. This is where your virtual assistant comes in as they can update your social media, help with customer service needs, help research for your next blog post, take messages, or event help you sort through your inbox to find urgent emails from customers.
Since some of the most stressful parts of business is managing finances, employees, sales, marketing, and customers, why not allow a virtual assistant to help out with customers, handle your social media marketing, make sure your administrative needs are squared away while you focus on the budget, your staff, and future plans for your business?
A virtual assistant can relieve stress that you didn’t realize was taking away from your ability to handle other areas of business and it comes at a low price. A virtual assistant can work with a company of one or a company of thousands while costing far less than an actual full-time employee and working at the hours that you request. Check it out and see how your company’s stress starts to melt away.