Can you trust Conversational virtual receptionists with your phone calls? Looking at different virtual receptionist providers is essential in determining which one will deliver the most value to your business.
In your search, you’ve likely stumbled upon a number of virtual receptionist providers that say they can take your phone calls and offer the ‘best’ service.
Anyone can make a claim to be the best, but we thought letting our clients speak for us would be the best way to show you why Conversational is truly the best virtual receptionist provider out there.
We regularly receive reviews and feedback from our clients, so we’re sharing some of our reviews below so you can decide for yourself: Can you trust Conversational virtual receptionists with your phone calls?
Can you trust Conversational with your phone calls?
Thomas of Nashville, TN says “Great experience”
“I was tired of losing clients due to missed calls, so I signed up with Conversational. The experience so far has been great. A pleasant receptionist answers my calls and tries to reach me. If I’m not available, clients are directed to my voice mail and the receptionist promptly sends me an email with the message attached to it. I’ve had several clients comment on how nice “my” receptionists are, and I no longer have to worry about clients hanging up if they can’t reach a live person when they call.” 12/29/16
Ted of Evergreen, CO says “Very responsive”
“We have been using Conversational Receptionists for the past 90 days. The service has benefited our business in many ways. We particularly like receiving emails with attached .wav files when we are unavailable. The staff at Conversational has been responsive to our specific needs.” 12/29/16
Ana of New York, NY says “I would recommend them to friends and clients”
“Working with Conversational Receptionists has been a good change for our office. We have a lot of information they needed to know, and they’ve been getting everything. Our call handling is pretty detailed…they’ve been very good with following the call handling and booking appointments with patients and potential patients. Although occasionally, I have to follow up just because there’s so much to remember for our office, I haven’t had to follow up too much with the supervisor. It’s been a great couple of months, and we look forward to working with them in t
he new year. It’s been a really good experience for our office and really helpful for me because I don’t take the calls anymore and it frees up my time for other things in my practice. I would recommend them to friends and clients.” 12/21/16
Anthony of Prairieville, LA says “It’s helped our business tremendously”
“Conversational is excellent. I was doing some research on the internet and I came across them. Their website was very informative because of the way that it explained things. They were comparing Conversational to all the other providers that have a similar service. I had used VoiceNation before and I didn’t like it so we got rid of them. In fact, we compared Conversational to all the other providers and Conversational’s price was good and their receptionists are very friendly. They’re very conversational. I’m very satisfied with them and it has helped our business tremendously.” 12/11/16
Mary of Homewood, AL says “Positive, prompt, professional experience”
“My boss found that we were having some problems with our other receptionist, and he looked into several companies. He told me to call and check Conversational Receptionists. I called and talked to them about the issues we’re having with our current receptionist and things I wanted to do differently. They were very receptive and they’re very confident that they could meet those needs we had and so far they have. Partnering with Conversational has definitely been positive. They’re very accommodating if I bring something up to them or email them. I’ve been very happy with them. They’re very helpful to our business. Also, when I wanted to adjust our hours and make little adjustments to our account, the Conversational team immediately say they can do it.
All the receptionists are extremely positive and happy when I talk to them. They seem very personable, which is awesome especially that they’re interacting with potential clients for us. It’s nice to have somebody answer calls since I can’t always get to the phone if I’m doing an estimate visit. It makes our company a little more professional to have a person answering the phone and being very positive. In fact, we’ve had clients tell us that they really liked that a person answered the phone when they called our main number. Overall, it has been a positive, prompt, and professional experience.” 12/1/16