Many businesses are hiring virtual receptionist because of their abilities to schedule appointments. This is a very crucial skill to possess in some industries, such as dentistry. There are many who would be leery of hiring a virtual receptionist for their dental office, because they want someone on-site to use their own scheduling system.
The truth is, there is no purpose of paying for a virtual receptionist if you are going to use two different scheduling systems. However, your virtual receptionist is trained to use your scheduling system, so there is no worry when it comes to having to switch scheduling systems.
This for many dental facilities is the selling factor. You get a highly trained professional, who can use your scheduling system, and you don’t have to train them or pay full time benefits. You simply hire your virtual receptionist, and they are ready to go.
What Dental Scheduling Systems can Virtual Receptionist Use?
Virtual receptionist is given the most advance training in a wide variety of software. They keep up with all the trending industry software, so they can thoroughly service you. They know basic systems, as well as established dental scheduling systems.
When you make the decision to hire a virtual receptionist, make sure you ask for a list of scheduling software the receptionist are familiar with. The receptionist company should be able to answer any questions or concerns you have when it comes to software. Chances are, if your software is not on the list, they will make an effort to learn it.
Here are some of the most commonly used dental scheduling systems that virtual receptionist know.
- Dentrix – www.dentrix.com
- Eagle Soft – patterson.eaglesoft.net
- Open Dental – www.opendental.com
- Ace-Dental – www.ace-dental.com
- ABS – www.abs-usa.com
- Curve Dental – www.curvedental.com
- ScheduleThing – www.schedulething.com
- Lighthouse 360 – www.lh360.com
- Google Calendar
- Microsoft Outlook
What If Our Scheduling System Is Unique?
Don’t sweat the small stuff. A lot of dental offices have come up with their own systems, or still use paper calendars. A virtual receptionist is trained to adapt to your work habits. They have the ability to adjust, and do whatever suits your business best.
There is never a need to change the way you schedule to suit a virtual receptionist. This type of receptionist needs to be thought of as a backup system that is there to truly help you with all your business needs. You will be shocked at the skill level that a virtual receptionist possesses, and this makes them a highly sought after asset in a busy dental office.
Your virtual receptionist can be utilized as you wish. If you want them to just answer over flow calls than they can certainly do that for you. If you need them to handle before opening or after hour dental calls, then they can. When you miss a call, you are missing out on potential income.
A virtual receptionist is trained to work with a variety of personalities, and they will increase your customer service. They are also great to utilize when you need to make reminder calls to patients about upcoming appointments. When you remind your dental patients of upcoming appointments, you are less likely to have no shows or cancellations. This will help productivity and revenue.
A virtual receptionist is a great asset to have in your dental office. They are trained and ready to start working immediately. You will not have to worry about sick days, holidays or vacations. They will be there when you need them, and you can give them a variety of tasks to complete.
You will not have to change your scheduling system when going with a virtual receptionist. They will adapt to your current system, and ensure your patients are taken care of in a professional manner. Stop missing out on potential income.
Every phone call that is not answered is an opportunity, and your virtual receptionist can be available when you need them. You will not have to worry about going through a long and drawn out hiring process. Your virtual receptionist knows your industry, and they have skills to care for your patients. A virtual receptionist is the clear choice when it comes to needing someone to schedule dental appointments.