In a world ruled by technology, it should come as no surprise that your telephone can easily be your number one business resource. It is probably the most common way your clients contact you. Here are a few ways you can make the most out of this great tool.
Setting up a phone system, along with staffing it can be very cost-effective. This may not seem like the case if you have a full-time staff member answering your calls, but if you employ the services of a virtual receptionist service you can make this a very cost-effective part of your business. You may not even need an actual phone system with a VR.
Your virtual receptionist can handle so many tasks over the phone that it will quickly become a cost-effective resource for your business. If you depend on phone orders or appointment scheduling, you will be able to do far more with a virtual receptionist. They will take orders, schedule appointments and handle all your incoming calls professionally. The best part is that your VR will cost about 85% less than one full-time receptionist.
Connect on a Personal Level with Clients
Your phone provides the ability to connect with clients on a personal level. When they call, you can help solve their issue and give them the customer experience they desire. With the telephone, you can leave a lasting good impression on each caller and turn them into loyal, long-term customers.
This is even easier to accomplish with a virtual receptionist service. Since each VR is highly trained to provide incredible customer service, they can easily give your customers the experience the need and want.
Never Close Your Business
A business website is open 24/7, but why not the actual business? Most businesses are only open for about 7 to 9 hours per day. This means you are missing opportunities in the other hours of the day.
Of course, there may not be any business opportunities you are missing late at night, but during some of the other hours, such as from 5pm to 8pm, you may be missing out on plenty of opportunities. Your phone allows you to take advantage of these opportunities and build your bottom-line.
Hiring a virtual receptionist service means more coverage every single week. You can change your phone’s businesses hours to 7am – 8pm instead of the typical 9am – 5pm. This gives you far more coverage, as even one or two missed opportunities could have cost you thousands of dollars over the lifetime of that customer.
Your phone is a vital resource for your business and has the ability to become your number one resource. If you want to make the most out of your phone and get more out of your marketing, a virtual receptionist service will provide just what you need. Your VR will save you time and money, and will help you make more money by making sure you never miss another business opportunity.