Sometimes you receive way more solicitors and cold callers than you have time to deal with. This can become an issue for businesses, but with a virtual receptionist you won’t have to worry.
Some of the cold callers may actually have something you need, but most are just an annoyance. You will be able to ignore any solicitors or cold callers you don’t want to talk to and follow-up with any that may seem promising when you use a virtual receptionist. Here’s how VRs will handle these types of callers.
A Professional Approach
The right virtual receptionist will provide a professional approach to cold callers and solicitors. They handle these types of calls for many different clients and they are trained to deal with them in the most professional manner possible.
You will receive enough information about the solicitor or cold caller to make a decision about following up. Your virtual receptionist will treat them with respect, so if you do follow-up, it won’t be an issue.
You can Make Special Requests
If you have a specific way you want these types of callers handled, you can let your virtual receptionist know these special requests. Whether you want all solicitations sent to voicemail or you want specific types of cold callers forwarded directly to you, a virtual receptionist can take on any of these requests. Maybe you want a certain type of solicitor’s information collected. Whatever your preference, your virtual receptionist will handle it.
Call Screening Perfect for Your Needs
When you hire the right company to handle your virtual receptionist needs, you get more than just somebody that answers the phone and forwards calls. Instead, you get somebody able to take special requests, handle cold callers and act as a virtual assistant in many ways. Your virtual receptionist is tailored to your specific needs and handles calls in the manner you prefer.
A friendly attitude is always used when screening calls. You won’t have to worry about any issues when it comes to how your calls are handled when you hire a virtual receptionist from Conversational. With the right training and the right attitude, our virtual receptionists can do more for you.
Benefits of Letting a Virtual Receptionist Handle Cold Callers
You’re very busy taking care of the growth of your business. Time is valuable and every moment you spend on the phone with a cold caller or frustrated because you had to hang up on them is time you need for other things. Instead of handling these calls yourself, you can put a buffer between you and the solicitors.
A virtual receptionist will help you gain that time back by providing you with a professional way to handle these solicitors. You will be able to relax and you won’t even miss any important cold callers. Once you have given your virtual receptionist specific instructions, they can collect information from the right type of cold caller and screen the rest for you.