If you’re considering hiring a business assistant, it must mean that the workload is getting out of hand. Whether you’re starting a new business or business is just getting huge lately, having someone to help with the extra demand right now is never a bad idea. You need to conserve all of your energy as you handle all of your commitments and not overextend yourself which is where a business assistant comes in.
You may be wondering where your assistant will work from seeing that you’re always on the go, or wonder how you will afford to pay someone full-time with benefits and paid vacation time. Once you realize that it might be over the top to hire an assistant full time to work for you, you may realize that you simply need someone to help with some of your phone calls and appointment scheduling.
That’s where a virtual receptionist might be the answer for you. Here is a look at how they can help you right now and why it makes more sense than hiring a staff member.
What does a virtual receptionist do?
When you’re swamped with too many tasks between emails, networking and general activities to keep your business running, the last thing you have time for is the never-ending phone calls that come in. you don’t have time to stop every time the phone rings nor do you want to have to take them into the night and before the day even starts in the morning.
A virtual receptionist works to handle your calls at any time of day since they are a 24/7 service. They can answer the phone, in any manner you need to be customized to your brand, and they can transfer urgent calls, take messages, book appointments and more. If you’re overwhelmed, your virtual receptionist can be your professional voice letting clients know how important they are to you and how you will get back to them as soon as possible.
Do I really need a virtual assistant?
In addition to all of the help you’ll have with a virtual assistant working for you, but they will be the one that keeps your clients happy, reduces your workload and removes the need for you to hire a full-time staff member.
They can work weekends, holidays, sick days, nights, mornings and anything in between just depending on your needs. You don’t have to feel guilty taking time off or wanting to end the day at dinnertime; simply have your virtual assistant answer your calls, give out general information to FAQs, schedule upcoming appointments and do anything else you may need.
If you’re feeling like customers are being neglected or that you can’t handle the business the way things are going right now, it might be time to bring in extra help. Think about what you could accomplish with the help of a virtual receptionist and if you’d feel more accomplished at the end of each day knowing you had the extra help.
All you need to do is choose a virtual receptionist that understands your industry, choose the times each week you want their help and customize anything you need them to do to help your business.
You don’t need to hire a business assistant to keep your business in check; simply get a virtual receptionist to help with the workload and simplify your day.