If you think your small business is failing or may fail, you need to know how to rescue it. All businesses are a bit different, so they may need something a bit different to rescue them. Here are some of the ways you may be able to rescue your small business from failure.
Better Time Management and Scheduling
You may need a better strategy for managing your team of employees and your own time. Time management can make or break a small business very fast. Since time is the most valuable commodity, it must be treated as such.
Sometimes, you just need to add a new tool, such as time management software. Other times, you need to come up with an entirely new plan. Some of the programs you can use to help manage your time and your team include:
Doodle – This program makes it easy to coordinate your team and their time.
Basecamp – A very helpful tool with a free sixty day trial, Basecamp allows you to assign projects, create to-do lists and keep track of what your team is doing.
Producteev – This app makes it possible to manage a small group of people with ease. It even works with Google Calendar.
Any of these three tools can make it possible to better manage your team and your time.
Better Customer Service
If your business is failing because you cannot seem to retain customers, you may need better customer service. This is one of the most important things for a small business and one of the ways smaller businesses can differentiate themselves from large corporations.
Do you quickly answer the phone when a potential customer calls or do they have to talk to a machine before getting a live person? Handling your phone calls in a better and more professional way could make a huge difference in your efforts to rescue your business from failure.
Better Money Management
One of the leading reasons why small businesses fail is money management. Maybe you spend too much on inventory and not enough on marketing. Maybe you spend more on salaries than what you need to spend. There are many ways to cut costs without cutting the quality of the product or service you provide.
A solid budget plan can make a big difference. When a small business properly budgets, they are able to keep track of how money is spent and see which areas need adjusting.
A Possible Solution to Your Small Business Problems
If you know it’s time to make some changes to your business, you need the right tools to help you. Time and team management may become easier with one of the tools mentioned above, but there may be a better way.
Hiring a virtual receptionist may help you solve many of your small business issues. A virtual receptionist can help you with customer service, scheduling and more. You won’t have to concentrate as much on answering the phones, so you will have more time to dedicate to what you’re good at.
Many benefits come from using a virtual receptionist. Compared to an in-house receptionist, you will spend more than 50% less per month. You will also gain the knowledge and professionalism with a trained virtual receptionist answering your phone calls. This can certainly increase customer service.
Another benefit of turning your phone calls over to a virtual receptionist service is that they don’t take breaks. Your in-house receptionists take breaks for lunch, smoking, the restroom and other reasons. This could lead to missed phone calls. With the right virtual receptionist service, you won’t miss a single phone call.
If you’re trying to rescue your small business, it may be time to consider hiring a virtual receptionist. Not only can this save you money, but it can also create more time for you and your team to handle other tasks.