As a business owner, you want to find ways to cut cost. You shop around for the best prices on your office supplies and vendor offerings, but what about office staff. Sometimes we neglect this area of our business because we need help and we need it now.
Have you ever considered hiring a virtual receptionist to care for your phones? Actually, it has been proven that you can increase productivity and profitability when choosing to go with a virtual receptionist. A virtual receptionist can transform your office, in a positive way.
It has been proven that with a virtual receptionist, you can save thousands of dollars each year. Not only can it save you money, a virtual receptionist is available 24 hours a day. This will help your office run more efficiently. Clients will be able to get their questions answered in a more timely matter, and that will result in more profits for your business.
Live vs virtual
There are perks to having a live receptionist, but the affordability of a virtual receptionist will help your business become more profitable. It was proven by the Bureau of Labor Statistics that on average a receptionist makes $25,990. These statistics were taken in 2012. This is the baseline for a receptionist salary. If you require special skills, then the average will go up accordingly.
Skills such as bilingual abilities or knowledge of an industry can really raise salaries. The Bureau of Labor Statistics also showed that 70.1% of an employee’s total earnings are their salary, the other percentage is made up of benefits. You have to take into account how much insurance and retirement will cost you per employee.
A virtual receptionist will not require extra compensation, so you will know exactly how much you have invested in it per year. The savings is something that you can use to improve other areas of your business.
Receptionist cost statistics
You have to account for all areas when hiring an employee. There are a lot of additional costs that come with every person you hire. This cuts down on your profitability, as well as the potential productivity of your office if that staff member does not work efficiently.
There are places in your business you can afford to cut corners, and there are other areas that you have to find affordable solutions. When looking at the statistics of hiring an employee, it’s clear that you can save more with a virtual receptionist.
Here are the statistics of having a live receptionist.
- Salary – 70.1% of your employee’s total earnings is salary. The average salary is $25,990.
- Paid leave – 6.8% of your employee’s total earnings is paid leave. The average paid leave is $2,521.
- Supplemental pay – 2.9% of your employee’s total earnings are supplemental pay. The average supplemental pay is $1,075.
- Insurance – 8.3% of your employee’s total earnings is insurance. The average insurance cost is $3,077.
- Retirement and savings – 3.7% of your employee’s total earnings is retirement and savings. The average retirement and savings cost is $1,372.
- Other legally required cost – 8.2% of your employee’s total earnings are legal cost. The average legal cost is $3,040.
Let’s take a look at how much you can save with a virtual receptionist. With all perks and salary for a live receptionist, cost will total around $37,000. In addition to benefits and salary, you have soft cost. These costs include managing time, office space and equipment.
A virtual receptionist can save you thousands a year. Virtual receptionist plans start as low as $129 each month, and that works out to save you more than $35,000 a year. The fact that your virtual receptionist is always available is really invaluable. Your clients will be able to be greeted no matter what time of day it is.
Virtual receptionists can be on the job 24 hours a day, seven days a week. Plus, you don’t have to pay any overtime or holiday pay. Your virtual receptionist will not require lunch breaks either, which means you will have someone working while others are grabbing a bite to eat.
You will not have to worry about getting someone to cover vacations or sick days for your virtual receptionist. They do not require any time away. When you have someone on the job around the clock, clients will more than likely choose you to do business with.
In addition, they will see that your company is advancing with technology, and you are able to offer the latest technologies, and run your office more efficiently. This is something that clients will be impressed with.