When you’re considering hiring a virtual assistant or you already have one but can’t tell if they are making a difference, it’s important to think about what they are actually worth. They are worth more than their price tag; they improve business through customer service, they save you in the cost of hiring a full-time staff members, and they save you time which leads to the time you are using on your marketing efforts and your company blog.
It’s hard to measure the worth of a virtual assistant other than to look at how business continues to improve ever since you brought them on. The closest way to determine their worth is to look at what tasks they are handling for you and what it would cost you or someone else to do them and what you are actually paying. Here is a look at how to determine roughly what you are gaining from your virtual assistant.
Is a virtual assistant worth it?
Offices and businesses use virtual assistants for a variety of tasks that really take the weight off their shoulders. Sometimes, companies wonder if it’s really worth the cost every month to have one handling the incoming and outbound calls. Companies can calculate what they are actually spending to understand just how worth it one would be. Calculate what your time is worth on an annual basis and then look at how many hours per week you spend on each task including:
- Answering general calls and making basic outbound calls
- Processing or tracking orders
- Scheduling, rescheduling, and confirming appointments
- Answering sales or customer services calls
- Other administrative tasks
Once you’ve determined this, you can look at what your productivity loss is per month in hours and what the current support expense per month costs. For one hour per day of tracking or processing new orders, another half hour handling administrative tasks of a secretary, and another half hour answering customer service calls, the productivity you’re losing per month is 52.5 hours. When your time is worth $100 an hour, the support expense per month is $5,250 per month while a virtual assistant may cost $150 a month.
Why else should I use the service?
Everybody wishes they could have an assistant because it shows status and it shows that business is booming to require the extra help but most professionals are already on a tight budget. Virtual assistants are the perfect solution because they don’t require the same amount of pay as an in-house employee, plus you’re not paying for their benefits, covering their desk during breaks or vacation days, and you’re not providing the workspace with office equipment.
The low cost is a huge draw in addition to the productivity time you’re gaining back to handle more important tasks. They can even work while you’re sleeping as virtual assistants are available during or after business hours depending on your needs. You can usually try a risk free trial to see if you like the service at first and typically you’ll have a whole team of assistants to avoid missing several calls coming in at one time.
As long as you find a virtual assistant service that is professional, flexible, and offers as many hours or customization options as you need, you’ve found a great service to increase your professional image and give you back some of the time back in your day.