Do you struggle with communication at work? Perhaps you don’t feel your point gets across well or that you are struggling to reach someone. You may just not be a naturally great communicator and could use some tips to be more effective. With so many personality types at work, it’s hard to know what methods are going to reach someone the best.
Your message is important and you need your staff to get the message. The only way for them to understand your message is for you to convey it well. Here is a look at the main personality types you are going to encounter in the workplace and once you’ve determined what type of person you are talking with, you’ll be able to best get through their mind knowing how their thought process works.
Do you have managers that work as team leaders for some of your staff members? They are driven and determined people that were built for the job. Knowing that they like to get to the point, you should understand that your message to them needs to reach the bottom line quickly.
Be informative about the “what” and the “when” part of your message because they are quicker with conversations than most. If you send a short email with bullet points, you’ll be much more effective than with paragraphs of data. Schedule brief meetings rather than trying to go over everything in details over lunch. In fact, providing a visual with contextual material is the best way to convey your message to a manager.
If you’re working with someone that you know analyzes everything, it’s going to be a totally different ball game. Your analyzer may help you with marketing or another complicated area, and they are known for being focused and exact. They are cautious in procedures in order to do their job with thorough analysis.
They need information in well-written, detailed documents to understand the message best. Make sure you give them plenty of time to process the data you’ve given them because they’ll want to analyze it and ask questions. Allow for follow-ups and confirmations when asking for an assignment to be done. They’ll do best with lengthy emails and long meetings.
Your influencers in the office are probably your sales crew. They are personable, enthusiastic and dynamic when working. They want context behind the message because they need to understand why they are receiving the information.
They want to know how the information will impact their work. These types of people need verbal communication so be sure to make a phone call or schedule a meeting to go over the data. They want to understand how they’ll be affected by your information.
If your office has a few harmonizers, perhaps running the front desk or behind the scenes, you know this person is patient and sympathetic. They work great with people because they are so encouraging. It’s important that when you communicate with this person, you consider the social dynamics of the communication.
They are going to be thinking about the “who” of the communication so be sure to smile, incorporate facial expressions and appear enthusiastic. They are best communicated with visuals and they will be watching your verbal and non-verbal communication.
Consider PowerPoint presentations with your managers to key into their short attention span and save the long-winded emails for your analyzer. Avoid emotion with your analyzer and don’t put them on the spot like you would the influence.
Your influence doesn’t want to be just be told what to do, they want to know why you want to make the change. Your harmonizer doesn’t care about the details; they just want to make sure you’re enthusiastic like them and you show interest in them as you speak.
Consider these different traits when you work with your team because they will all be affected by the same message completely differently depending on their personal needs. Understanding their needs will make you a more effective communicator and it will make sure you and your team are on the same page. You won’t have to worry about miscommunications or low morale as your staff feels that you are making an effort to communicate to them in a way they can understand.