The theme for the Conversational blog this month is Warming Up. June indicates the rise of warmer weather throughout the states, and it’s the perfect time to discuss how companies and entrepreneurs can focus on “warming up” their customer service efforts. So why did we choose this for our June blog theme?
June Blog Theme: Warming Up
We chose this blog theme this month because warmth makes others comfortable. A warm, kind person is often the first one a friend in need will call. A nice, warm cup of soup is often the best cure for a stubborn cold. And before getting into a car on an icy, frosty morning, nearly everyone will start the car a few minutes early to warm it up.
Warmth makes us feel good, and that’s why injecting more warmth into your customer service practices will improve your relations with customers and help you build a larger loyal customer base.
This month, we’ll be warming the Conversational blog up with posts about the many different ways warmth can impact and improve your customer service efforts:
- Why warmth matters in customer service
- Warmth: The difference between one-time and loyal customers
- Using warm transfers to please customers
- Abandoning cold and robotic for warm and professional
Keep checking back throughout June to find more content on warmth in customer service!