It can be challenging to keep your staff feeling motivated and happy as you navigate the business world. You may have noticed your staff is always leaving work with low spirits at the end of each day or that your employees are quitting after a few months or a year. This can mean that people aren’t enjoying working for your small business or you are not handling your staff well.
While it may seem most important to focus on business operations and sales, having a happy staff is just as important to your brand. You need people that love your vision, support the cause, and feel motivated and excited to make it great. If you don’t feel that your team of employees is happy, motivated and strong, it’s time to look at what changes you could be making. Here is a look at how others have kept their employees happy and motivated.
Be a great listener
It’s time to start listening when your staff has something to vent about. You may have blown their words off as just a bad day but were you actually listening to the problem? Perhaps, their frustration was their way of letting you know something is not working. Unhappy staff members that make reasonable requests or complaints are letting you know that there is a problem that needs addressed.
If it’s reasonable, you should do your best to fix it before it affects their performance and attitude toward the brand. Plus, their attitude could spread to other employees, so be sure to tell your staff to always feel free to speak candidly with you and you must be a good listener when a problem is told to you. In some cases, a listening ear may be more important than solving the problem.
On that note, are you being supportive to your team? You may feel that the employees are there to support you, but in reality, you have to treat it as a two-way street. Do you support your staff with great working conditions, time off, a reasonable amount of work, and a listening ear to offer someone to talk to about frustrations? Are you providing proper training, educational development, and motivational programs? Think of ways you can better support your staff and provide more incentives.
Develop and appreciate
Employee development and appreciation is really important for a business owner. Whether it involves setting up lectures for your team from a more experienced employee or setting up a book club to talk about the latest industry developments, it’s important to develop your staff into more knowledgeable and motivated team members.
Give your employees a chance to shine by sharing their expertise with the rest of your staff. Perhaps one team member is great with the phone system and another has an interesting hobby that could be shared with your staff during breaks. Allow your staff to feel a part of a team, important enough to lead discussions, and to allow time for your staff to learn from one another.
Are you making sure your staff feels appreciated? It’s really important to show words of appreciation and gestures of gratitude. Allow your staff to choose a favorite meal for their birthday, stick a note of gratitude on your staff’s desk every once in a while, and reward your staff with a half-day after a hard project is completed. Along with gratitude, make sure your staff is working in an environment that fosters growth, by recognizing when a staff member is ready for a promotion and treating your staff as equals.
Use these tips with your staff and your employees will feel happier and more motivated to make your brand something really great.