Every business needs employees working hard and putting in the extra effort. Without the staff performing their duties, the business simply cannot run properly.
Whether you own a dentist office, an online store or any other type of small business, Conversational is ready to be your employee of the month. If you’ve never experienced business life with a virtual receptionist service, you don’t know what you’re missing. Here are just a few of the reasons Conversational will become your employee of the month.
Often, businesses need employees willing to work a flexible schedule. With virtual receptionist services from Conversational, you get all the flexibility you could ever need.
We provide full time, part time, overflow and backup reception for your specific needs. Whether you need our services just one day a week for a few hours or you want us to cover every incoming call you receive, we are there for you.
Professional and Friendly Attitude
Customer calls are vital to your business. Each caller must be greeted in the most professional and friendliest way possible. At Conversational, we provide virtual receptionists with the proper training to deliver the friendly and professional attitude your caller desires.
Not Just Incoming Calls
Our virtual receptionists will go above and beyond for you. Not only do we take the incoming calls and make sure every caller receives a professional greeting from a live person, but we also return calls for you. We can take care of some of your callbacks, such as rescheduling appointments, delivering specific information and more.
Appointment Scheduling and Order Taking
One of the biggest benefits for small businesses using Conversational is our ability to set appointments and take orders. You won’t have to even handle any of these types of calls if you choose. Our virtual receptionists will take your incoming calls and the only ones transferred to you are the ones you specifically decide to handle.
When you choose one of our virtual receptionist service packages, you get a team of professionals ready to fill your appointment times and take orders as they come in. No longer do you have to be interrupted because your in-house receptionist is out to lunch or wasn’t able to make it in for the day.
Answer General Questions
Have you ever had a day where it seemed like every other minute you have to answer the phone and answer the same general question? As much as it’s a necessary task, you have other things to do.
As your employee of the month, Conversational will take care of the general questions for you. Just provide us with a list of frequently asked questions and the answers to those questions and our receptionists will take care of the rest.
Becoming the employee of the month is the goal of Conversational, even if we are not your full time virtual receptionist. We are willing to fill in for your in-house receptionist or take over the duties entirely.
With our services you get more than just somebody answering the phone and transferring the call. You get an someone to take orders, schedule appointments, send voicemails to your email and much more. Our team will go above and beyond to help your small business grow. Hire Conversational and a month from now, you’ll be ready to put our picture on the employee of the month plaque.