Quicken, the leading provider of money management software for consumers and small business owners, looked to Conversational for wisdom on small business outsourcing for a recent guide published on the company website.
Conversational’s marketing director contributed the small business outsourcing guide to Quicken’s Money Management section earlier this week. The guide featured tips on tasks small business owners commonly outsource, cost savings estimates, common outsourcing mistakes and hangups, and additional outsourcing resources.
Conversational earned a spot in the guide as a preferred provider for outsourcing front desk, or receptionist, duties for small businesses. According to the small business outsourcing guide, business owners can save around $30,000 each year by working with Conversational virtual receptionists instead of hiring one full-time, onsite receptionist.
A traditional onsite receptionist has an average salary of $33,000, while Conversational’s virtual receptionist plans start at just $129/month.
Here’s an excerpt from the small business outsourcing guide:
“Hiring a receptionist to cover the front desk is a costly decision for small business owners. With an average salary of $33,000+ annually, an onsite receptionist is out of reach for many small businesses.
That’s why many business owners outsource their front desk duties to third party providers like Conversational instead of hiring full-time.
Front desk duties include answering phones, taking and delivering messages, providing basic customer service, and managing appointments and scheduling. Virtual receptionists handle these tasks remotely, or outside of your office, and at a fraction of the cost of hiring a full-time receptionist.
How much can you save?
Using Conversational’s pricing as a guideline, a small business owner can save around $30,000/year by outsourcing front desk duties instead of hiring a full-time receptionist.”