Real estate agents have unique receptionist needs
Real estate took a huge hit a few years ago and is on the rise again. During the housing market crash, many real estate agents found themselves forced to cut back on staff or postpone hiring staff altogether when business began to decline.
With the real estate market back on track, agents are gaining traction and getting interest from more home buyers. That equals more phone calls.
And because busy realtors can’t always get to the phone when a home buyer calls with interest, you could miss out on a nice commission simply because you’re out showing houses. Don’t let that happen.
Real estate agents have unique receptionist needs because of the nature of their work. It’s an ebb and flow – most realtors don’t receive a flood of calls every day, month in and month out. With shifting call volumes and information requests, hiring a full-time receptionist can be uneconomical because often, he or she will sit at the desk with no calls to take.
Instead of paying a receptionist to be there full-time just in case a potential buyer calls with interest, consider hiring a remote real estate receptionist. You can customize the amount of time your real estate receptionist is available to answer calls each month, so when you’re not expecting many calls, you won’t have to worry about paying your receptionist for all the time they’re not on the phone.
A real estate receptionist makes you more available to clients
As a real estate agent you need to be able to concentrate on your clients. This means showing houses, going out to lunches and many other tasks. However, you also need to answer the phone when a potential client or a current client call with an important question.
How are you supposed to do both? You can’t just leave a client hanging, while you take calls on your mobile phone. This comes off as unprofessional and rude.
However, with a virtual real estate receptionist through Conversational, you’ll have somebody answering your phones at all times. This is far better than just a voicemail message, which could annoy clients and potential clients.
You can set the priority of specific clients and of new business, if necessary. When somebody important calls, we can forward the call to you at any number you prefer. Our full call screening will ensure you only have to take the most important calls.
Real estate receptionists with 14+ years of experience
When you’re out of the office, we’re in the office taking your phone calls. No longer do potential clients have to hear the phone ring numerous times just to end up leaving a message.
We will give you the professional image you need. Our team has over 14 years of experience in the call center industry. All your clients and potential clients will feel at ease knowing another human being is on the line and not a machine.
If you’re ready to grow your business back to where it belongs with a real estate receptionist, click Get Started to look at our 3 monthly plans and get started with a free 30 day trial!