If you need to call a potential client and they don’t answer, it’s important to leave a great voicemail message. When you hang up or you don’t leave a good enough message, they may not return your call. Here are seven tips to help you leave a great voicemail message whenever necessary.
Leave the Right Information
When you leave a message for a prospective client, you don’t want to leave enough information that they can make up their mind without speaking with you. However, if it’s a current client and you are leaving a message about their upcoming service or product, you may want to leave more information. Make sure you leave the right amount of information for the situation.
Always Repeat your Phone Number
You want to save your current clients time and make it easier for prospective clients when you leave a message. Repeating your phone number twice makes it easier for the person to write it down without missing it or writing down the wrong number.
Avoid Leaving Messages on Friday Afternoon for Prospective Clients
It has been shown that messages left on Friday afternoon are less likely to be returned than any other time of the week. Instead of leaving a message, just hang up and try again on Monday afternoon.
You may want to wait until Monday afternoon because Monday mornings tend to be a very busy time. Many people will only deal with the highest priority items on Monday mornings. However, when the afternoon comes around, they are ready to return your call.
Avoid Leaving Messages at Strange Hours
Leaving a voicemail message late at night may get you lost in the sea of late-night messages. It can also make you look unprofessional unless the person was expecting your call. It’s best to avoid leaving messages after regular business hours.
Introduce Yourself and be Positive
Whether leaving a message for a current client or a prospective client, make sure you introduce yourself. It’s also important to have a positive tone of voice because it will sound less threatening and may just get your call returned.
Keep it Short and Simple
The old acronym K.I.S.S. applies to voicemail messages. When you leave your message, keep it short and simple. You don’t want to leave a message longer than 20 seconds. The optimal message is between 8 and 14 seconds long.
Don’t Leave the Same Message Twice
It’s very easy to sound annoyed if you leave the same message twice for the same person. Instead, give them a new reason to call you back. This will allow you to provide more urgency and will keep the voicemail message fresh instead of just repeating yourself.
It doesn’t matter if you’re leaving messages for prospective clients or for a client you are working with currently, the right message will get you a call back. Make sure you stay positive, introduce yourself, repeat your phone number and keep it short and simple. If you follow these tips, you’re more likely to get called back.