If you run a property management company, you already know it’s more than a full-time job. The last thing you need is to be stuck answering the phones when you have so many other things to do. A virtual receptionist may just be the solution to free your time, save you money and keep your business running smoothly.
What you Get with a Virtual Receptionist
When you hire a virtual receptionist from a reputable company, you get a highly trained, very professional receptionist ready to handle all your incoming phone calls. This person is screened before they are hired. Some of the things Conversational looks for when screening virtual receptionists include:
- Ability to Show Empathy
- And More!
Virtual receptionists undergo professional training before they ever take a customer call. If you need specific customizations to fit your business, they are trained to include these customizations.
How will You Benefit from a Virtual Receptionist?
Your job is to manage properties. This means working with the owners of properties, tenants, contractors and many others. You also have to list the properties needing rented, draw up the leases, collect payments and handle plenty of other tasks every day.
Finding the time to do all of these tasks, along with answering the phones when they ring may be impossible. When you hire a virtual receptionist, the first benefit you get is some of your time back. You won’t be distracted by the ringing of the phone, unless it’s a caller you have specifically asked to have transferred to you.
Sure, you can get this same benefit from a traditional receptionist, but it will cost you four to five times the salary. This can drive your overhead higher and make your break even higher. Saving money and gaining a professional receptionist highly skilled in customer service will help drive your profits.
Another benefit you gain from a virtual receptionist is the ability to handle more than just phone calls. When you list a property, they can schedule showings. If somebody calls about a specific property, your virtual receptionist can give them the details and help them better understand the home for rent.
Your virtual receptionist can do far more than just answer the phone and take messages. They can schedule appointments, answer basic questions and much more.
Smaller Office Space Equals Larger Profits
Not only will a virtual receptionist save you money compared to the salary of a traditional receptionist, but it will also save you on office space. You can actually run your property management company from home or from a very small space.
Since you won’t need a desk or the office space for a traditional receptionist, you will save money on your monthly rent and equipment.
Hiring a virtual receptionist service for your property management company provides many benefits. You can save money, rent more properties, extend your business hours, gain more time, eliminate distractions and so much more. If you’ve been looking for the right solution to grow your business, a virtual receptionist may just be the answer.