When you work from home, there is a misunderstanding that you have more time than the average worker. Many entrepreneurs have the opportunity to work from home as do many who work from an employer that offers the option to work outside of the office. This typically means that your job requires you to be answering the phone constantly throughout the day making your job and day very busy.
You may have never considered having someone else take your calls for you seeing that your job is to answer it. In reality, a stay-at-home worker that brings on a service like this can find more success with their job, an easier day and it’s a small price to pay for the convenience. Here’s a look at why many stay-at-home workers are opting to bring in a phone answering service to their week.
You can’t do it all Yourself
While you might be making it work on your own now, it really can get to a point where you can’t do it all yourself. It’s always better when you can delegate some of your tasks because people these days are busy all of the time at just about any job. No matter what you do, you should know your limits and when you simply can’t do it all yourself.
If answering the phone is one of those weekly tasks that is consuming too much time, consider having someone take on that task so that you can focus on computer work, errands or meetings. You don’t necessarily have to outsource your customer service work and appear to others that you don’t want to take their calls, but an answering service can take the messages so that you can return calls in the order of urgency.
If you’re too busy or stressed, you won’t be effective in taking every call and you won’t always have time to put in towards the conversation. Having an answering service allows you to return the call when you know you’ll have time to talk. This helps you to focus on the most urgent tasks first.
Avoid Interruptions or Missed Calls
Speaking of putting urgent tasks first in order, you will avoid interruptions or distractions while you handle these urgent tasks and someone else is answering your incoming calls. The last thing you need during an important call is to hear the other line beeping at your with another incoming call.
You also don’t need calls when you’re in the middle of a meeting or driving but not answering the call will make you appear unprofessional. Having missed calls or distractions during your day can be easily solved by bringing in a phone answering service to offer a professional voice on the other end of the phone to your customers and to take detailed messages that can be reported to you at the proper time of day. The last thing you need is to be answering your phone while you’re driving which distracts you from the road and could mean a loud fire truck or barking dog interrupts the call anyway.
Helps you Stay on Schedule
One of the hardest parts of working from home is maintaining a regular schedule. It’s too easy to work late in the night or to get an earlier start each day until you realize you have no social life or enough sleep anymore. Having an answering service work for you can help with this simple problem. Having this service will allow you to maintain strict working hours in which you won’t be interrupted before or after a certain time of day. All of your work can happen during regular hours to allow your brain a break at the end of the day.
No one will be offended by standard working hours and your answering service can continue to take messages for you after 5pm. Since they are available 24/7, you can have them answer your calls at night, on sick days and on vacation days.
Consider a live answering service to help you work from home more smoothly. You’ll find that you get more done and you feel less stressed with someone assisting you on one of the biggest interruptions of your day.