Comparing a few different choices before making the decision for your new answer service is just smart shopping. A quick look at Specialty Answering Service and Conversational will quickly show you the right choice out of the two.
Here’s a side-by-side comparison that will help you with this decision.
Comparing the Features
Specialty Answering Service provides many features including free call recording, free text and email, free portal access and toll free or local numbers. These are pretty basic features, but you get them with any package from Specialty Answering Service.
Conversational provides featured-packed plans for your answering service, as well. They offer voicemail storage, a members area, a mobile app, live phone answering, live call transferring, customize call handling, temporary call instructions, appointment scheduling, order taking, voicemail delivered via email and much more. Just about every feature you could possibly want or need is offered by Conversational.
After comparing the features of Specialty Answering Service and Conversational, it’s pretty clear that Conversational offers more features.
Comparing the Cost
When comparing the cost of both services, it’s easy to see which one wins in this category.
Specialty Answering Service offer many packages starting at $29. However, the $29 package doesn’t actually come with any minutes. The other packages include:
- 100 Minute – $109
- 220 Minute – $189
- 500 Minute – $469
- 1,000 minute – $890
- 2,500 minute – $2,125
- 5,000 minute – $3,999
- 10,000 minute – $7,499
They also offer a 14-day free trial to give you an idea of how their service works.
When you choose Conversational, you can choose from three plans or have a larger plan customized for your specific needs. The plans include:
- Plan 1 – 100 minutes for $129
- Plan 2 – 200 minutes for $239
- Plan 3 – 500 minutes for $579
Along with the three plans, Conversational offers a 30 day risk free trial to let you test drive their services.
The cost of the answering service you choose will certainly play a factor. Conversational is the clear winner in the comparison of cost. They charge less per minute with the three packages offered and give you 30 days to try out the service at no risk to you.
Other Important Factors to Compare
Both Specialty Answering Service and Conversational allow customers to upgrade or downgrade their plan at any time. This makes it easy to use either service without the worry of paying more for call answering when you don’t need it as much.
You will receive full support from both companies via email, phone and online chat, as well. There’s no obligation and you can easily see how each company works before you commit to a monthly plan.
Overall, both Specialty Answering Service and Conversational offer excellent answering services. However, Conversational offers a longer trial, a lower cost and more benefits. When looking at both companies, Conversational comes out on top as the right choice for your call answering service.
* This page was published on 3/30/2015 and contains accurate public information as listed on specialtyansweringservice.com as of that date. The Specialty Answering Service logo, along with the trade names Specialty Answering Service, and SAS are owned by Specialty Answering Service and copyright rules and regulations apply. Please contact us to request changes or to dispute any information found in this article.