When you’re in business for yourself, you have two major assets: Money and Time. These are the two variables that can make the biggest difference for your business. With outsourced reception, you can start taking time back and increase your monetary gain.
What does more Time Mean to You?
More time can mean many things for many different types of businesses. As the owner or manager, you may have a specialty that you don’t get to exploit because the time isn’t there. More time could mean you can focus on what you do best for the business. It could also mean you are ahead of schedule instead of always behind.
How can Outsourced Reception Help?
With outsourced reception you can gain time, eliminate distractions and provide high quality customer service. It can even help you save money.
With a skilled virtual receptionist helping you on a day-to-day basis, you won’t have the distraction of the phone ringing constantly. When it does ring, you will know it’s a very important call, which you should certainly take.
Eliminating the distraction of constant phone calls can allow you to get back to work. Imagine what you could do with an extra hour each day. By outsourcing your reception, you may gain an hour or more of your time back because you won’t be on the phone.
Along with gaining time by eliminating distractions, you can actually save money when you hire a virtual receptionist. An in-house, full-time receptionist may cost you a few thousand dollars a month, while outsourcing your reception will only cost you between $100 and $300 per month. The only variation to this price is if you receive a massive amount of daily calls in excesses of 500 minutes per month. This savings could provide money you can use to improve your business in other areas.
What can a Virtual Receptionist do for You?
You may be thinking that a virtual receptionist will only answer the phone and transfer it to the right person. This isn’t true and wouldn’t be incredibly helpful for most businesses.
When you outsource reception to a virtual receptionist, you gain an assistant, in many ways. Not only will they answer the phone, but they will also schedule appointments, take orders, handle customer service issues and take messages. If you don’t want to be interrupted, you can have all your messages delivered via email.
Your virtual receptionist will take care of many of the basic tasks necessary when a call comes in. This means, you and your staff only have to handle the vital calls the virtual receptionist cannot handle.
Outsourcing your reception also provides a large amount of flexibility. You don’t have to use your virtual receptionist all the time. If you have a busy season or a time of day that is busier than the rest, you can use them during this time period. Then, when you want to start answering the phones again, just schedule the virtual receptionist to be done and the calls will come to your office.
There are many benefits to outsourced reception. One of the major benefits is the time you will gain. If you’re ready to take back your time, hire a virtual receptionist service today.