Today’s business environment isn’t the same as it was a few generations ago. Now, you can hire a virtual receptionist, a virtual assistant and set up a full virtual office.
There are several benefits to using a virtual office compared to a traditional office, especially for a business you can run from home. Here are some tips and tricks to help you successful set up and manage your virtual office.
Cloud Computing is the Way to Go
When you use cloud computing, you can easily make your business operate in a much better way. This is a great way to keep employees working together and give them access to the information they need, no matter where they are. Everybody can collaborate without the need to be in the same room.
Technology Makes Everything Simple
The latest technology provides many benefits for the virtual office. You can easily work remotely with the right technology. When you add the ability to e-Print documents to printers in copy stores and libraries, you make business easier. You can also use laptops with cameras for conferencing and so many other advancements.
Professional Appearance Matters
You may be working from home, but your customers don’t have to know that you work from your couch, bedroom or desk. You can appear far more professional by using a virtual receptionist to answer all of your incoming phone calls. This means, you don’t miss calls at all and you appear like a larger company.
Building the Right Virtual Team
Managing your virtual office becomes far easier when you build the right virtual team for your business. You need to fill every position and hire people you can trust. They should all be freelance workers or independent contractors, just to make things easier for you.
Some of the members you should add to your team include:
- A Virtual Assistant – They will handle all the menial tasks you don’t have time for.
- A Team of Virtual Receptionists – Your virtual receptionist team will handle scheduling appointments, taking orders, general inquiries and much more.
- A Professional Marketing Team – Members of your marketing team will take care of all promotions from content on your blog to billboard advertising. You may add content writers, SEO experts, Social Media Managers and other marketers to this part of your virtual team.
- A Support Staff – Some businesses will need a support staff to provide online support through email and live chat.
- Other Freelancers Fitting into your Plan
There are several freelancers you can hire to handle tasks, such as web design, coding, plugin creation, logo design, order taking, content creation and many other services. A virtual assistant and virtual receptionist will fill many of the roles you need, but there are some other roles you will need to fill yourself or with another freelance worker.
Hire the right virtual team and managing that team becomes far easier.
Stay on Top of Quality
As you move forward with your virtual team, you want to spot check their work. Even when you get to the point where you trust the work they are doing, check it, at least occasionally. This will help to ensure you have the right quality and continue to provide a high quality product/service to the end consumer.
Have a Backup Plan
Whenever you go virtual, you need to have a backup plan for different parts of your business. For example, what would you do if your main laptop stops working or gets a virus? Do you have a backup computer or a plan?
Make sure you plan for the possibility of something not working or not going the way you expect. When you have a specific protocol for dealing with technological issues, your business won’t stall.
Add a backup computer to your business, a backup plan for printing if something doesn’t work and other backups. This will ensure you never miss a beat and managing your virtual team will become much easier.
Running a virtual team with a virtual receptionist, virtual assistant and other freelance workers doesn’t have to be difficult. Hire the right people and use the right technology if you want to ensure you get the most out of your virtual office.