Virtual assistants are not all created equal. Some virtual assistants offer more experience, skill, and more robust features than others. We want to arm you with the knowledge you’ll need to locate the right virtual assistant for your business, whether you decide on working with a freelance virtual assistant or a trusted virtual assistant provider like Conversational.
Wondering exactly what a virtual assistant does? Here’s a great article explaining the duties of a virtual assistant.
Here are the top virtual assistant features to look for as you begin your search for qualified remote administrative help.
Top Virtual Assistant Features to Look For
A good virtual assistant will always offer email or inbox management services. This involves the virtual assistant keeping tabs on your email inbox to either organize the emails into manageable folders, notify you of incoming emails, manage a prioritized list of senders, or all of the above. Conversational’s virtual assistants specialize in email management and can help you organize your inbox for better productivity.
Call answering services
Call answering services are one of the top virtual assistant features to look for because they make up a large part of what an assistant does – screen, monitor, and handle calls for the boss. A good virtual assistant offers call answering services and makes sure your callers are never blindly sent to voicemail (unless you specify you’d like them to). Virtual assistants that will prove valuable to your business are able to extend a friendly, personalized greeting to your callers and take detailed messages to pass on to you.
Another top virtual assistant feature is handling marketing tasks. You should be able to delegate simple marketing tasks to a virtual assistant with full confidence. Many of our virtual assistants have worked on website and landing page copy, blog post plans, outlines, graphic design, and social media marketing. While a virtual assistant may have prior experience creating marketing copy, planning content, or interacting with a business audience, the best thing to do is ask your virtual assistant about their previous experience before requesting help with a marketing project or task. If they have applicable experience to help you accomplish a goal and feel confident in handling it, they will let you know!
Proofreading and editing
If a virtual assistant doesn’t advertise the ability to proofread and/or edit copy, run! That might be a humorous image, but there’s good reason behind it. If a virtual assistant can proofread and edit existing copy or content, that gives you a good sense of their grammar and English language mastery. Virtual assistants who cannot proofread or edit content for you may not be strong English speakers or lack grammar mastery. That’s why proofreading and editing are one of the top virtual assistant features to look for!
Planning and organization
Finally, planning and organization is another top virtual assistant feature to look for. Virtual assistants should be able to take a top-level view of your daily tasks and help you create effective plans and organization methods that better meet your business goals. You can instruct a good virtual assistant to come up with 4 blog post topics for the month and space them out on your content calendar. You can have a virtual assistant come up with a method for organizing your image files. There is no limit to the number of ways a virtual assistant can help organize your business!
If you’re ready to take the next step toward hiring a virtual assistant that has all these features and more, check out our virtual assistant pricing page.