Let a team of experienced virtual receptionists answer your inbound calls during business hours, when you’re on your lunch break, or vacationing. Conversational’s virtual receptionists are available to use full time or when your staff is on break. We’ve been called “the perfect overflow solution.”
Top Virtual Receptionist Features: Answering Inbound Calls
Most businesses receive inbound calls from customers and clients. If you’re only receiving a few calls or they come in sporadically, you may find yourself missing calls and struggling to get back to the customers that leave messages.
If you’re receiving lots of calls, you’re probably starting to feel overwhelmed and wondering when you’ll be able to bring on a full-time receptionist to handle the call volume for you.
Why not just hire a full-time receptionist?
The issue with hiring a full-time receptionist is that full-time positions require full-time salaries, benefits, office space, and more. That translates into a lot of unnecessary expense for a small business owner. Why hire full time when one of the top virtual receptionist features is answering inbound calls?
Virtual receptionists are there to answer your inbound calls, place outbound calls you may need to make, take messages for you, and represent your business professionally and in a customized manner.
Our team of virtual receptionists take time to learn about each new client we work with so they can do the best possible job at answering inbound calls for them. The team does memorization drills and holds contests to see who can learn the most information about a new client’s website or company.
We do this because we know answering inbound calls for a company doesn’t appear professional if the person who answers the phone doesn’t know anything about the business.
Why is answering inbound calls a top feature?
Missed calls are missed leads and opportunities. Missing calls also means missing the chance to deliver great customer service. Business owners are notoriously busy people, and while answering inbound calls isn’t difficult, it’s certainly time consuming.
Answering inbound calls is one of our top and most-lauded virtual receptionist features because of the time and money-saving benefits it provides business owners.
When you sign up with Conversational, you’ll be less stressed knowing that all your calls will be answered within the first few rings. You’ll have more time to focus on your other, higher-priority tasks. You’ll be free to leave the office, take longer breaks, and vacation without worrying about the heap of unanswered calls you’d normally return to.
Perhaps most importantly, you’ll have your inbound calls covered for less than 5% of the cost of hiring a full-time receptionist.*
Are you ready to give our virtual receptionists a try? Take one month to see how much time you save by having our experienced team handle your calls the way you specify. We’re offering a 30 day free trial to all new clients for a limited time. Click here to start your free trial!
Our Starter plan, at $129/month, costs a total of $1,548/year. Payscale lists the average receptionist salary as $35,000/year. Hiring our virtual receptionists costs less than 5% of the cost of hiring a full-time receptionist!