Your business is very important and every call you receive is also important. Missing any calls could cost you money, but with a virtual answering service, you won’t have anything to worry about.
This type of service provides the ability for you to turn your incoming calls over to the professionals at Conversational. Our virtual receptionists will take care of all your incoming calls, handle orders, schedule appointments and more. This means you can sit back, relax and enjoy watching your business grow without the interruption of the phone ringing off the hook.
Why Hire an Answering Service?
You may be wondering why you need an answering service for your business. Maybe you already have a voicemail system and you think that’s good enough. Did you know that more than 75% of callers sent to voicemail will hang up and never call again? You could be missing out on business simply because you don’t have a live person answering your phone.
With a virtual answering service, you get the ability to let your business continue to run even when your traditional receptionist is gone. This means you get more coverage during off-peak hours, along with the ability to cover breaks, vacation days, sick days and other times when your receptionist is out of the office.
If you’re a new company and you have yet to hire a traditional receptionist because of the added expense, you may want to consider using an answering service full time. Not only will you gain the benefits of a receptionist, but you will also save money.
What’s the cost of a Virtual Answering Service?
When you hire a virtual answering service, you only pay for each minute somebody is speaking with a caller. You don’t have to pay for somebody to sit and wait for the phone to ring. This means you get the unique opportunity to save money compared to a traditional receptionist.
An answering service may start as low as about $100 per month and go up from there. The total cost depends on how much you use the service and how high your call volume will be each month. Compared to hiring a traditional receptionist, an answering service will cost about 75% less or more.
Additional Benefits of an Answering Service
When you decide to hire a virtual answering service, you will gain benefits you cannot get from a traditional receptionist. One of the major benefits you will gain is the added hours of phone coverage. While you’re traditional receptionist only works from 8am to 5pm, in most cases, your answering service will cover you from 7am to 8pm. This gives you an additional 20+ hours of coverage every week.
Along with added phone coverage, the right virtual answering service will never miss a call. The virtual receptionists from Conversational will make sure you don’t have any missed calls. This is accomplished by giving you a full team of receptionists to cover every incoming call.
If you’re looking for a better way to handle your incoming calls, don’t hire just any answering service. With the wrong service, you will find out quickly that you can’t do much more than forward messages. However, when you hire the virtual receptionists from Conversational, you pay less compared to a traditional receptionist and you gain many additional benefits.