There’s nothing worse than being in demand without the help you need to succeed. A business selling a product can go under fast, if they don’t fulfill orders. Real estate agents are much in the same and need to be able to take care of every client in order to grow and run a successful business.
Taking control of your schedule makes a huge difference at a real estate agent. If you spread yourself too thin, you may lose the majority of your clients and tarnish your reputation. However, if you hire the right type of help, you will be able to maximize your showings and appointments to keep your business growing.
One of best and easiest ways to take back the control of your schedule is with a virtual receptionist. Hiring a virtual receptionist will allow you to redirect incoming phone calls and save you the time of talking to every client every single time they call. Even simple calls for directions or to set an appointment can take up a large amount of your time.
You Don’t Need to Answer the Phone Anymore
As a real estate agent, every minute of your day counts. Whether you are showing a house, sitting down with a prospective seller or you are spending time with your family, you need to get as much as you can from every single moment of the day. In addition, you need to become protective of the time you get outside of the office and outside of business. A virtual receptionist will help you protect those precious hours you get to spend with your spouse and your children.
One of the major benefits you gain from a virtual receptionist is the ability to be away from the office, yet have somebody answering your calls. There’s nothing worse than calling your real estate agent and getting sent to voicemail. In addition, as a real estate agent, checking your voicemail every day and returning calls can be a very tedious process.
Most of the potential clients sent to your voicemail won’t leave a message, either. You could be losing clients every month because a live receptionist wasn’t available to answer the phone. With a virtual receptionist, this problem goes away and you never lose another client.
Building Past Your Capacity
Not only will a virtual receptionist help you take on the maximum number of clients you can handle, but they can also help you build past your capacity. It can be a very lucrative business to refer real estate clients to other agents. They usually pay a finder’s fee or a percentage of the commission back to you and all you had to do was take the initial phone call and refer the client to an agent you trust.
A virtual receptionist makes it possible to refer clients from outside of your general area to other real estate agents. They will take the calls for you and make sure your time isn’t hindered by the process. You don’t have to do all the legwork to make it happen when you hire a virtual receptionist as a part of your team.
Screen Wasteful Calls and Save You Time
Streamlining your process for new clients will help you gain more time in your schedule, as well. How many times do you get stuck on the phone with a potential caller that won’t even qualify for a mortgage or really isn’t ready to buy or sell? With a virtual receptionist you can streamline your process by giving them specific instructions to follow with any potential buyer or seller.
Then, if the caller qualifies, the virtual receptionist can give you the message to give them a call. Now, you are only calling those qualifying for your services instead of taking calls from unqualified buyers or sellers.
Provides a Full Call Log
Sometimes, you need to know the full log of calls from a client or a business partner. With a virtual receptionist, you will have a full chain of calls, texts and emails at your disposal. Putting this together yourself may be very taxing on your time and may not even be possible. However, with the right virtual receptionist, this will happen for you automatically.
The bottom line, you need help managing your day-to-day schedule. With a virtual receptionist, you have somebody to answer your calls, schedule appointments, screen callers, give directions and take care of many other tasks. Not only will your virtual receptionist take care of all your incoming calls, but they will also cost you far less than an in house receptionist.
You have a choice to make. You can spend $40K or more a year for an in-house receptionist to cover your phone for 40 hours a week or you can choose a virtual receptionist service for around $500 a month and get your incoming calls covered for over 75 hours a week. It seems like an easy decision when you look at the numbers.