When you look at the schedule for your workday, do you ever wonder what you could do with a few more hours? What if there was a way to get a few more hours within each and every workday? This would be a dream come true for most small business owners, but we all only get 24 hours in each day.
Often, the decision to add more work hours to your day means less time with family, at the gym or enjoying a hobby. However, this doesn’t have to be the case. There is a way to find more hours in the day and become more productive without giving up the things you love.
Do you Lose time to the Phone?
Answering the phone and handling calls from current customers and potential customers can eat up time like crazy. This can make it very difficult to get anything else done, especially if it’s one of those days where the phone just doesn’t stop.
You need those clients to call, but you don’t have to lose time to the phone. With the right help, you can get your work done and only have to handle the most important phone calls. As the owner or manager, you shouldn’t have to schedule appointments or answer questions about how late you are open. Those types of calls should be handled by another person.
Introducing the Virtual Receptionist Solution
With a virtual receptionist, you won’t have to pay the high salary or hourly wage of an in-house receptionist and you can recover time in each work day. This team member or members can take the phone calls coming into your business, schedule appointments, answer basic questions and even handle some customer service issues. This can provide a massive increase to your productivity.
Imagine a workday with only a few phone calls you have to handle. Could you get more done? Would you be in a better mood? Now, imagine what it would be like if that same workday still produces just as many, if not more appointments, orders and sales. How would that benefit your business?
When you add a virtual receptionist service, you won’t have to miss calls or handle the calls that interrupt your day. Your virtual receptionist can be given very strict instructions to only forward specific calls to you. Not only will this allow you to be more productive, but it can also make other employees more productive.
If you have employees that normally answer phone calls and it takes time away from their regular work, a virtual receptionist can free them up. It can also help you make sure every caller is handled professionally by a dedicated virtual receptionist.
Why Choose a Virtual Receptionist for Your Small Business?
When you choose to add a virtual receptionist service to your small business, you will gain many benefits. This team member will make your entire staff more productive. With the phone ringing less often everyone will have more time to complete other business tasks.
The benefits of a virtual receptionist are extensive for the small cost you will incur. Depending on your call volume, you may spend about 25% – 40% of the cost of a full-time in-house receptionist. Not only is a virtual receptionist affordable, but they can also help you increase profits.
When you choose a virtual receptionist for your small business, they can also take calls after hours. If your business closes at 5pm and a client calls to schedule an appointment or place an order at 7pm, the virtual receptionist can handle the call and keep your business running smoothly. This means you can extend your call hours and you won’t miss out when after hour callers don’t leave messages.
Most callers that are sent to voicemail will call your competition as soon as they hang up. One-third won’t even leave a message. A virtual receptionist can help you save those callers and keep them from using the competition.
There are many great benefits to adding a virtual receptionist service to your small business. Finding more hours in every workday isn’t easy without making other sacrifices. For less than half the cost of a typical receptionist, you can find more hours in every workday, become more productive and still spend time with family and doing the things you love.