Outsourcing is the secret ingredient that allows hard-working small business owners to take a step back from the day-to-day and focus more on managing the big picture. When you have someone there to handle tasks you don’t want to dedicate your time and attention to (or those you just hate doing), it adds up to a lot of time saved and a lot of stress avoided.
Wondering what the best options for outsourcing are? Here are 3 options for outsourcing we recommend and one we don’t.
Outsource tasks to a third party provider.
Outsourcing tasks to a third party provider is one of the best options for outsourcing. Working with a third party provider means you know the staff carrying out your tasks are trained and qualified to do the work. You’ll know the payment and invoicing procedure, which won’t change like it could when working with a freelancer. The tasks you assign to a third party provider (like Conversational) will be taken care of by capable staff members while you concentrate on other important work.
Outsource tasks to a freelancer.
Another of the best options for outsourcing is delegating some of your tasks to a qualified freelancer. If you can properly vet and hire a freelancer with the skills needed to complete your tasks, you can save a lot of time each day and give yourself more room for working on your highest-priority tasks. Problems that can arise when working with freelancers include contractual issues, payment problems or assumptions, miscommunication on project guidelines or deliverables, “scope creep,” and more, so be careful and choose the freelancer you work with carefully!
Outsource one-off tasks with apps.
New applications built to connect people with others nearby that need work done are popping up left and right. You may have heard of apps like Tackl and Task Rabbit. You can “outsource” one-off tasks to individuals using apps like these. Each app has different rules for listing jobs and how they screen applicants or task-doers, so do your research before outsourcing work through one of these apps. Make sure the person you end up hiring to do the work is qualified and skilled enough to perform the job.
Outsource tasks to an offshore provider.
Outsourcing tasks to an offshore provider (one located or doing business outside of the U.S.) is not recommended for American companies. While there are certainly some qualified individuals working for offshore providers, many will have a fragile grasp of the English language at best, and that makes it difficult to offer great customer service to English-speaking callers. Click here to read about the difference between outsourcing and offshoring.