If you want to run your virtual office but don’t seem to have enough time to keep up with everything, it may be time to outsource some of your work to a virtual assistant. There are only so many hours in a day and busy entrepreneurs sometimes need someone to delegate some of the work to. Without the budget to hire an assistant and no workspace to offer a receptionist, a virtual assistant is the perfect solution.
They work from their own remote location and are more cost-effective than hiring a physical employee. When you run a virtual office, everyone you work with tends to be through technology so it only makes sense to have your assistant help you online as well. Here is a look at the perks of hiring a virtual assistant to help you with your virtual office’s needs.
Why outsource to a virtual assistant?
Virtual assistants are the perfect solution for busy offices and solopreneurs because they can help answer those distracting incoming calls, schedule your appointments while balancing your calendar, sort through your emails, and handle your customers’ basic questions. When you’re focused on updating your blog or headed to a client meeting, you don’t have to worry about pausing to answer the phone or trying to reschedule a future appointment right now.
Your virtual assistant can handle all of this online during your business hours or even after business hours depending on when you need the help. If you feel guilty signing off for the day, have your virtual assistant take over so that you can make it to dinner with the family without neglecting your customers.
What tasks could I be delegating?
When you’re growing a business, it’s hard to give up some of the workload as you’re used to wearing all of the hats. You are not used to other people handling things as your company is like your baby. Basic administrative tasks are the perfect things to delegate as they won’t affect business.
Since virtual assistants are trained in offering total professionalism, it will probably give your business an even better impression on callers than before. You won’t have to worry about your customers’ perception of your business now that a virtual assistant is taking their calls and handling some of the customer service needs.
For starters, your virtual assistant can take all of your incoming calls. The urgent calls can be transferred to you right away while the rest can be taken messages for when you have a better time to return the calls. Virtual assistants can also answer basic questions so if there is someone in your virtual office that handles the department of question at hand, the call can be transferred correctly.
Make Calls for You
Your virtual assistant can also do tasks like making vendor calls, making customer service calls, sending thank you cards to new clients, and handling your calendar. You can just prepare for the meetings instead of handling the scheduling and you’ll know your prospective customers have been recognized with a thank you card without you having to take the time to do so. Your vendors and customer needs will be handled and this is all while you handle more important tasks.
Do you find yourself getting behind on social media updates? Perhaps you never have time to research for your next blog post or on the news of the latest trends in your industry. A virtual assistant can also create a list of posts to be scheduled on your different social media pages, research online with sources you prefer for your next blog post, and check in on the latest industry news so that you are always aware of the latest happenings.
You can run a virtual office without worry about sacrificing customer satisfaction and overall quality. Your virtual assistant can not only help you maintain your current satisfactory levels of service but improve them by helping with all of these tasks.