Do you struggle with managing your staff? Sometimes you are so focused on hiring the right people and getting the right range of personalities that once you have them on your team, you don’t know how to manage them to ensure success. Many studies have been done and books have been written by those with experience in human resources to help with this very question.
Along with defining your company’s culture, you need to understand how to hire the right people, how to integrate new staff members, how to keep staff happy, and how to part ways with a staff member if needed. Here is a look at how to successfully manage your workers.
Define your company culture
You may not have realized that your business, regardless of size, has a culture. You must define what your organization’s culture is going to be. This could be a culture where people are more independent or it could be one with managers that are more hands-on. Look at how you want your leadership style, how your communication will be handled, and how mistakes are dealt with. Then, you can hire the right people to mesh with the culture you’ve set up.
Make sure your staff is full of the right people for each job. Have a written description of your job so that you can choose people that will fit into this position and culture. Check their references and learn about a potential employee’s work style and feeling towards the type of culture your organization does have to make sure they will be comfortable with it.
How to integrate new employees
Once you’ve hired, you may be thinking that your new staff member can just start on Monday and get settled in. It’s actually wiser to carefully plan out the first week for them to make sure they have a great opportunity to get started in with your company. Take them to lunch to meet new coworkers and make sure they will have a phone, email address, and computer ready before Monday. You want new staff members to feel that you are happy they accepted your offer.
How to keep employees happy
You may not realize the importance of having a happy staff but it’s really important that business owners take measures to help their employees want to stay with the company. Retention should be a high priority. Owners can do stay-interviews to find out what makes their employees happy and what frustrates them. Host focus groups to get more information as well. You may need to start showing you appreciate them with rewards and gratitude too.
While some rewards can be monetary, it’s important to also recognize and reward in other ways. This could be through job promotions, extra time off, office perks, great reviews kept on file, or contests that treat your employees to lunch for meeting goals.
What else to keep in mind
It’s important to look at pay practices on local salary surveys to make sure you are staying competitive for your industry, community, and size of your business. Make sure benefits programs are meeting your staff’s needs and company’s objectives. Keep retention up in order to keep motivation up which will help with company growth. Do performance reviews regularly so that your staff doesn’t have to wonder where they stand and offer praise frequently.
Be fair and consistent when it comes to terminations and always treat a staff member with respect regardless of who terminated the employment status because it could always end up that the employee comes back in the future.
Keep these tips in mind when you are evaluating the success of the management of your workers.