Vagaro is one of the most downloaded Salon and Spa softwares out there. It comes in the form of an App for both Apple and Android users. This App is very secure and works with PCs, MACs and Chromebooks.
The company was created to help ensure customers get a better experience at a salon or spa. Customers can view appointment calendars online and select the time they want to come into the spa or salon. This can be done 24/7, which makes it very convenient.
Along with booking appointments online, customers can search for the top promotions, prices and businesses in their area. There are over 11,000 salons and spas listed on Vagaro that can be found in the United States, UK, Australia and Canada. This number is climbing every single day.
Vagaro started back in 2005 as a concept and hit the marketplace in 2009. It was created by Fred Helou to better handle issues with scheduling appointments for stylists.
How does Vagaro Work for Business Owners?
Salon and Spa owners can use the Vagaro software to help eliminate time-consuming tasks, such as scheduling, payroll, appointment confirmations and more. This software makes it easy to integrate social networks and makes it easy for even the smallest business to save time and book more appointments.
Vagaro also allows the salon or spa to showcase their services, stylists, treatments and business. This tool provides a way for customers to find your salon or spa and read reviews from other customers.
Features of Vagaro
Once you add your business, you will gain access to your own calendar. You can set appointments up in 5, 10 or 15 minute increments. The calendar is fully customizable and allows you to show multiple services and providers on the calendar at the same time. You can even sync the software across multiple devices.
Once you’ve set up your calendar and your profile, customers can book appointments with you 24/7. You can set times for days or time off. You can also allow your customers to book appointments with you online, through the App or on Facebook.
After an appointment is booked, the software will send email and text confirmations, along with notifications to confirm the appointments for you. This saves you the trouble of making the phone call to remind clients of their upcoming appointment.
Is Vagaro Right for You?
Although Vagaro provides an excellent tool for salons and spas, it may not be right for everybody. The one downfall of a tool like Vagaro is that you lose the personal touch of actually talking with clients and scheduling appointments over the phone. There are certain advantages to the App, but a few downfalls when it comes to the personal touch.
However, you can fill in the gaps this software doesn’t handle with a virtual receptionist. This person can make it possible to have your clients talk to a live person when they call, yet they can still book an appointment with Vagaro. A virtual receptionist can also help save you time by answering the phones and making all your confirmation calls.
If you’re looking for a great way to save time, Vagaro may be a good choice for your salon or spa; however, you may also want to consider a virtual receptionist so that you don’t lose the personal touch your clients deserve.