Creating a virtual office requires a virtual receptionist for most businesses. Along with this person, there are many other office tasks that can be outsourced. Here’s a look at some of the types of businesses using virtual receptionist services and what else you can outsource.
Industries and Businesses Using Virtual Receptionists
Many small, medium and large businesses use virtual receptionist services for answering incoming calls. Some of the most common include:
- Health and Medical Offices – This type of business needs to be able to set appointments throughout the week without missing any calls. Virtual receptionists allow patients to call nearly all day and guarantee no calls are missed.
- Real Estate Agents – Since real estate professionals are always out showing homes and working outside of the office, a virtual receptionist makes perfect sense.
- Home Service Provider – From landscapers to plumbers, those providing a service for homes in the area can certainly benefit from a virtual receptionist. This type of service needs after-hour emergency call capabilities and a virtual receptionist service provides this type of service.
- Home-Based Businesses – Any type of business based out of a home may want to use a virtual receptionist to appear more professional.
- Non-Profit Organizations – Since non-profits try to keep the list of full-time employees to the absolute minimum, a virtual receptionist service may help.
- Online Retail Stores – Online stores need to provide customer service all throughout the week. This can be difficult without a full support staff. A virtual receptionist may eliminate the need for a support staff.
This is just a short list of the many types of businesses using a virtual receptionist service to help with day-to-day operations.
Other Tasks You can Outsource
Along with outsourcing your incoming calls to a virtual receptionist service, there are many other tasks you can outsource including:
- Bookkeeping – Businesses have been outsourcing bookkeeping for decades. This is a very time-consuming task and you must remain very detail oriented. However, hiring a specialist with the skills to handle your bookkeeping is possible.
- Internet Marketing – If you do a large amount of online marketing, you can outsource all of it. This can save you both time and money.
- Social Media and Content Curation – Creating updates for social media and creating blog/website content is very time consuming. It may not be a skill of yours, but there are professional writers capable of taking care of all your needs.
- Managing your Calendar – Your calendar will help keep you on task. Managing it can be a bit difficult, however. Hiring somebody to handle this task can help you get back to work.
- Appointment Scheduling – You don’t even have to hire another service to do your appointment scheduling if you use a virtual receptionist. This person can handle both for you and you won’t have to worry about scheduling any more appointments.
- Travel Arrangements – If you travel consistently or have employees that travel often, you can outsource the tasks of making the arrangement. This will help you gain time and still keep everything running properly.
- Web Design and Maintenance – If your company needs help with design and maintenance of your website, you can outsource this task. You don’t have to pay for a full time IT team. Instead, you can outsource these tasks to professionals specializing in web design and maintenance.
- Order Taking – If your company takes orders regularly, hiring somebody to handle your order taking may be necessary. The good news is that a virtual receptionist can handle this task for you as well.
There are many other tasks you can outsource for your small or large business. This is a very short list of the many things you can hire somebody else to handle without putting another person on your full-time payroll.
If you’re looking for a way to set up a virtual office or you just want to keep overhead to a minimum, it starts with a virtual receptionist. Once you have all your incoming calls taken care of, you can start outsourcing other tasks to other specialists. Not only will you save money, but you will also gain time used to handle these tasks each day.