Whether you’re already in business and find yourself on the road often or you are just getting started and plan to travel quite a bit, you need a virtual receptionist. This type of service is vital to the success of any good virtual office. As a traveling entrepreneur, you will need a virtual office to keep things running smoothly. Here’s how a virtual receptionist fits into the equation.
Provide Incredible Flexibility
A virtual receptionist allows you to be wherever you want and still receive incoming calls as though you’re sitting in an actual office. They answer the calls professionally, handle most customer service issues, schedule your appointments, take orders and so much more. Without this person helping your business, traveling may not be possible.
When you hire a virtual receptionist service to handle your calls, you can set up instructions customized to your needs. Maybe you only want to be available for specific clients or specific types of calls. This can be added to your customized instructions and the virtual receptionist will make sure you’re not disturbed by other calls.
Integral Part of your Virtual Office
Outsourcing many different tasks is vital to setting up a good virtual office. You may need to outsource data entry, content curation, database management, order fulfillment, web design and many other tasks.
With a virtual receptionist, you can outsource a task many find hard to outsource: incoming phone calls. Of course, you can hire a call center to take orders, but they don’t provide the same personalized service as a virtual receptionist service. A VR is more than just an order taker, which makes this person a very important part of the virtual office.
They can screen calls, take messages for you and make sure you don’t have to handle any more phone calls than you want or need. This person can easily become your virtual assistant, as they can also make outgoing calls for you as a reminder to clients or to confirm details with suppliers and more.
Professional and Organized
One of the main reasons a virtual receptionist is necessary for a traveling entrepreneur is the level of professionalism and organization they provide. You will be able to worry about your traveling and your own tasks when you put them in charge of the phones.
The professionalism will be seen in the way they handle your calls as well. VRs are highly trained in customer service and provide a higher level of professionalism than most traditional receptionist.
They are also highly organized and will help keep you organized. Since a virtual receptionist can take care of scheduling your appointments, they can also manage your schedule. They can remind you of where and when you need to be somewhere, along with provide reminder calls for the clients you are meeting with.
Of course, you can simply hire a traditional receptionist to show up at the office every day and take your calls while you’re out. However, this not only requires a salary, but also an office space and plenty of overhead.
If you’re not going to be at the office, you may also run into the issue of work not getting done properly. This isn’t the case with a virtual receptionist. This person will work hard for you and will provide you with a very affordable solution while you are traveling.
The cost of a virtual receptionist is about 25% of the salary of a traditional receptionist, if not less. You don’t just get one VR, either. Most services provide multiple VRs to ensure no incoming call is ever missed.
For a lower cost than a traditional receptionist, you can eliminate overhead of an office space and you can put a team in charge of your incoming calls. It only makes sense for the traveling entrepreneur to hire a virtual receptionist when they are on the road or in the air.
There are many benefits to using a virtual receptionist as a part of your virtual office. If you travel a few times a month or you are constantly traveling, this person will keep you on task, organized and provide a professional image for your company. Ant the best part if they are much more cost-effective than a traditional receptionists.