If you run a one-person company, you may believe that there is no use to bring on a live answering service. You can simply answer your phone along with your other tasks because you are sort of a jack-of-all-trades anyhow. You’d be surprised to find out that a live answering service is actually a big help to any company but especially to a one-person company.
Whether you freelance, run a single-member managed LLC or you’re a solopreneur, having a live answering service is a great way to take some of the weight off your shoulders while you focus on so many other things that need your attention.
Having someone else answer the phone without having to hire a full-time receptionist could mean the difference between a booming business and one that leaves you overwhelmed with growth that is stumped. Here is a look at some of the perks of bringing on a live answering service to your company that you’re running solo.
Take some of the workload
While you may be great at handling everything yourself, it’s exhausting and can make the quality suffer. While you’re answering the phone, you’re also handle marketing initiatives, making sales, planning for the week and long-term, handling accounting and that’s just before lunch.
Having someone to handle phone calls will not only take some of the load off, but it will make you more efficient because you can take urgent calls now and return the not-so-urgent calls at a better time. All of those minutes that you would have spent answering phone calls, answering questions or scheduling appointments will add up to time you’ll get back during the day.
You’ll look more professional
Another perk of bringing on a live answering service is that you could gain a business phone line. When you use your cell phone or home phone to conduct business, it may work for a while but eventually it may give the wrong idea. When you’re trying to reach customers in different area codes, they will wonder why an out-of-state company is trying to sell them a product or service. having a professional business number with the right area code will look better on your company and not scare away potential customers.
Missed calls
One of the best reasons to bring on a live answering service is that you won’t miss a call again. Your answering service can handle your phone calls as many hours as you need. For example, do you tend to start your day a little later than regular business hours?
When you want to wake up at noon because you tend to work until 3am, it’s awkward to explain to your customers that call in the morning that you were asleep. Having an answering service that understands you’re a night-owl will help them to handle your messages more carefully and not disturb you until a certain time of day.
Do you like to leave the office early some days to have a family afternoon? Perhaps you like to leave early for a date night and you don’t want to have to worry about the phone calls. Your live answering service can work after hours and even on weekends. You won’t have to worry about your customers on weekends, outside of office hours or even on sick days; a live answering service has you covered.
No one likes missing calls and you won’t have to worry about it anymore when you’re in meetings, meeting clients for lunch or running errands for the business. Your live answering service can take the calls while you’re handling the daily operations of the business and you’ll continue to look professional and find your workload becoming more efficient. Maximize your work day by having a live answering service handle incoming calls, taking messages, schedule appointments and answering FAQs for you.
A one-person company will benefit most from a live answering service because of all of the other tasks they are already handling. Hire one today that understands your niche, has flexible hours and has a professional attitude. They can make your crazy day go from overwhelming to efficient and productive by having their staff handle your calls, email and any other administrative tasks you may need to outsource.
