Winter weather can play havoc on your business. It brings all sorts of dilemmas, like staff being caught up in traffic, electric going out, schools being canceled, and roadways being shut down. Plus, the flu season can have workers taking time off that hinders productivity from happening within your business. You also have the holidays, and time off will be warranted. This time of year can really make or break a business.
Despite all these roadblocks, your business will still need to function. This is a great time to consider using an answering service. This type of service can benefit you in a number of ways. You will never have to worry about the winter weather affecting your business when you have an answering service on your side.
When you miss calls, you are missing out on potential income. Of course, you want all your staff members to be safe during a winter storm, but you still have to run your business. Having an answering service will afford you the possibility of allowing staff members to stay home with their kids if school is canceled. An answering service works from a remote location, and they are able to care for all your customers’ needs while a winter storm is occurring.
You will not have to miss out on a single opportunity. All your calls can be answered, and any important phone calls can be forwarded to your phone by the answering service. You even have the option of allowing staff to work from home, and their calls can be forwarded to them as well.
In addition, an answering service is a great option if you need after hours or weekend service for your clients. You can have all your calls transferred to your answering service when you leave for the day. This will help if there are delays in the morning with you getting into your office. You can safely get to work, and know that your answering service is caring for your calls until you get there. Once you get back into the office you can turn off your call forwarding.
An answering service is a team of dedicated professionals who possess the skills to care for your business when you are not around. During the winter weather you will never have to worry about not making it into your office. You can lean on your answering service to ensure that all your customers’ needs are taken care of.
In return, you will not have to pay full time benefits, worry with vacations, holidays or sick days. Working from a remote location will allow the answering service to be available when you need them the most. Your customers will consider them one of your staff members, and they will appreciate the fact that they are talking to a live person verses a machine.
Your answering service will keep you in the loop, and you will be aware of all activities that are occurring through the day. Any changes in appointments will be immediately updated on your calendar. Productivity will increase, and you will see a rise in revenue. Don’t let the winter weather affect your business any longer. Recruit the help of an answering service.