Top employees make a huge difference for companies of all types. Whether it’s a top sales person or a great office manager, top employees make your company better.
When you decide to hire a virtual receptionist, you may just have to give them the title, “Employee of the Month”. This type of person will do far more for you than you might expect.
Most businesses think of top employees as those that make a positive difference in the bottom-line of the company. Your virtual receptionist will not only make a positive difference by saving you money, but will also add to the bottom-line with a boost in your sales.
Saving You Money
Hiring a full-time, in-house receptionist will cost you at least $2,000 per month. The salary or hourly wage may not be that much, but the benefits you need to add into the package to get a good receptionist can easily cost more than $2K per month. That means you have to spend $24,000 or more per year for just one full-time receptionist.
When you choose a virtual receptionist instead, you will certainly save money. You only pay for the time the virtual receptionist is on the phone with customers of yours. Packages start as low as $99 per month and for under $500 per month, you can get a very large package with a team of virtual receptionists.
Since you don’t have to provide benefits for a virtual receptionist, you don’t have to spend nearly as much compared to an in-house receptionist. When you hire the right VR for your team, you will spend less than $6,000 per year, which is about 25% of the cost of one in-house receptionist. The best part is that you get a team of virtual receptionists to ensure all of your calls are answered every single day.
Saving money is great, but with a virtual receptionist you will also add to the bottom-line of increasing sales. The right virtual receptionist service will do more than just answer the phone. They will take orders and schedule appointments. Since they are highly trained professionals, they can help with up-selling clients for additional services and products.
Virtual Receptionists can also guarantee that you never miss a call. Voicemail may seem like a great thing, but more than one-third of those sent to voicemail will hang up and never call back. Since your virtual receptionist will always answer the phone, potential new customers can be captured without going to voicemail. This will ensure sales are not missed and will add to the bottom-line.
Additional Ways a Virtual Receptionist adds to Your Bottom-line
There are two other major ways that a Virtual Receptionist will help increase your business profit. First, a virtual receptionist can help you get more out of every hour of the work day. No calls will be missed when someone goes on break or misses a day due to illness. Even if there isn’t a break or missed day, the virtual receptionist can help you extend your phone hours. Most VRs work longer than the average business and even one extra after-hours caller can add to your bottom-line.
Second, when you hire a virtual receptionist, you gain time and productivity. Other employees no longer need to dedicate as much time to answering the phones, taking orders or scheduling appointments. This means they can concentrate on other important tasks. Salespeople can make more sales, while others will handle tasks faster and easier than if they have to answer the phones, too.
Your New Top Employee
No longer will you look at your top employee slot the same way. With a professional virtual receptionist, you may see the gains you have always wanted. A full schedule of appointments, more orders and plenty of other benefits come when you choose a virtual receptionist as a part of your business.
If you’re ready to increase your businesses bottom-line, a virtual receptionist is the right choice. Your team of VRs will allow you to do much more than you may even imagine. Make sure you choose a highly reputable company with the most professional virtual receptionists available.