WordPress vs Wix – Choosing The Right Option

WORDPRESS VS WIXIf you’re looking at building a website and trying to decide between Wix vs. WordPress, it may be helpful to have the facts. WordPress is one of the most popular CMS (content management systems) on the planet, while Wix is another popular option for building a website.

Comparing what both offer will help to decide which is right for you. In this battle, we will look at the flexibility, pricing, customer support and ease of use when it comes to WordPress vs. Wix.


Both Wix and WordPress provide a certain level of flexibility making it easy to design your website. With Wix, you get to use apps, which give you additional functionality and design options. WordPress uses the same thing, but they are called plugins.

More than 200 apps are available through Wix with a large range of features. You can add galleries, comments, contact forms and many other functions. Most of the apps provide a lite version free of charge with a monthly payment required to get the full version.

WordPress has nearly 50,000 free plugins found on the WordPress.org plugin directory. This directory is growing every single day and the free plugins allow users to add all types of features.

In addition, WordPress provides a number of premium plugins (many with lite version) found in other marketplaces. You can add galleries, sliders, contact forms and so much more with these plugins.

When it comes to the battle of flexibility, WordPress beats Wix easily. With a ton of plugins to customize your website, it’s just not possible for Wix to compete in this category.


The budget always has to be considered when it comes to your business. Developing a new website comes with many costs from design to content to the platform you choose to build it on. It should never be the goal to just choose the cheapest option. Instead, it’s important to look at value provided for the money spent.

Wix provides a basic website builder free of charge. However, it will add branded advertisement at the bottom and top of your website. You will also have no ability to use a custom domain name, so your website will be:username.wix.com/sitename.

You won’t have the ability to use eCommerce, Google Analytics, Favicons or other tools with the free plan, either. If you want to remove the ads , use your own domain name and gain other features, you will have to choose a yearly plan.

At the time of writing, the premium plans offered from Wix are:

  • Connect Domain – $5/month – Connect your own domain name with 500MB of storage and 1GB bandwidth
  • Combo – $10/month – Remove Wix Ads, 2GB bandwidth, 3GB storage and free domain
  • Unlimited – $14/month – Unlimited bandwidth, 10GB storage, remove Wix ads, site booster app, form builder app and more
  • eCommerce – $17/month – 20GB bandwidth, 20GB storage, remove Wix ads, site booster app, form builder app, online store and more
  • VIP – $25/month – Unlimited bandwidth, 20GB storage, remove Wix ads, site builder app, form builder app, online store, VIP support, professional site review and more

You may also pay extra for additional apps you decide to use with your Wix website.

WordPress, on the on other hand, is an open source CMS and it’s free for anybody to use. However, you will need to buy your own domain name and hosting for your website. You can get hosting for less than $5 per month and a domain name for less than $15 per year. Of course, there are many levels of hosting, which may cost more, but you can start with a basic shared hosting plan.

When you choose WordPress, you have the ability to use the CMS free of charge with free plugins and themes. However, you may incur additional costs if you choose a premium theme or decide to use premium plugins. There are thousands of themes and plugins available for free, but many great premium options, as well.

In the battle of price, WordPress wins because you gain more control over the cost and the value. A basic web hosting plan will allow you to use your own domain name without the need to pay extra. In addition, WordPress includes thousands of free themes and plugins.

Customer Support

Support is very important and Wix provides a very large support center. However, so does WordPress with plenty of experts out there ready to help.

The support you get with Wix will depend on the package you choose, however. If you don’t choose the VIP plan, you will always be second priority to those using this $25 per month plan. However, Wix also provides more than 262,000 topics in the official support form, along with many videos and email support.

WordPress doesn’t offer email support, but some hosting companies will offer support for WordPress. However, the community of WordPress experts is huge and provides tons of support through the forum and other resources.

The battle of customer support is a tie between WordPress and Wix. While Wix offers actual support through email, if you don’t’ buy the most expensive package, you won’t gain priority. Both provide excellent support through forums and other resources.

Ease of Use

Learning new skills to get your website up and running can slow things down. You probably want to hit the ground running without learning code or something technical.

Wix allows you to get started quickly without much to learn. It uses a WYSIWYG interface, which makes editing easy. You can drag and drop different elements into your site and have it live within just a few minutes. For beginners, this is a very easy way to put out your own website.

WordPress uses a visual editor, which makes creating and editing your website very easy. However, it doesn’t have a built-in drag and drop builder. You will have to learn the different elements of the system in order to really use WordPress fully. The right them can make it easy to customize your website, however.

When it comes to the ease of use, Wix is the winner. There’s very little learn curve necessary with Wix, while WordPress can take a bit of time to learn the basics.

WordPress vs. Wix Winner

WordPress is certainly a superior choice compared to Wix. While Wix offers a very easy way to build a website, you can do far more with WordPress now and in the long run. The overall winner between WordPress vs. Wix is WordPress by a landslide. If you’re a beginner, take the time to learn the ins and outs of WordPress instead of just choosing Wix because it looks easier. You’ll get more out of WordPress over time than you will from Wix.

Conversational is the leading virtual receptionist, virtual assistant, and call answering service provider in North America. With a team of skilled, friendly virtual receptionists and virtual assistants paired with our cutting edge technology, we're dedicated to delivering a great experience to your callers at a price you can afford. Put an end to missed calls and take advantage of the number one call answering service for small businesses, legal firms, and medical offices today!

Copyright © 2019 Conversational Receptionists, All Rights Reserved.